Comfort Inn & Suites Chattanooga West - Lookout Mountain Guest Reviews
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Write a review
Pemberton Sun, 29 June 2025
Bad
Boyd Sat, 28 June 2025
Good
Disliked: The staff that the did have was fine. But it seems they have staff doing multiple jobs that pull them from other jobs. Such as the desk attendant working in the dining room / cleaning. When we arrived there was no one at the desk for quite some time and we got there at maybe 6pm. The staffing situation just seemed odd but all staff was nice.The pool was very small and didn’t seem very clean.
Joel Wed, 25 June 2025
Superb
Omar Wed, 25 June 2025
Very good
William Wed, 18 June 2025
Passable
Jason Tue, 17 June 2025
Bad
Disliked: The girl who started screaming at 5:45 am and woke us up. We asked the front desk several times to handle the problem and they somewhat did but it wasn’t fully resolved
Hilary Sun, 15 June 2025
The room prices were reasonable,...
Liked: The manager was very welcoming and accommodating as we ended up staying for several nights last minute after a bad experience at another hotel. Everything was very clean and the beds were comfortable. We would stay here again.
Disliked: The breakfast was just ok. The coffee was not good. There was always a little traffic getting to and from downtown Chattanooga.
Jennifer Tue, 10 June 2025
Good
Brian Mon, 9 June 2025
Superb
Liked: Clean
Disliked: Indoor pool
Madison Mon, 9 June 2025
Nice enough
Liked: Great location and mostly nice staff.
Disliked: Someone was smoking pot in their room and the night receptionist didn’t seem to care it was happening. Do what you want but not around kids like that. My son has breathing issues already and all they did was spray a ton of perfume in the hall and put out the ozone machine.