Pleasant

Liked: Staff members were very nice. Breakfast was good. Good location easy to fine.

Exceptional

Pleasant

Bad

Liked: The cleanliness.
Disliked: No safety. My room was sold to someone else and they attempted to access my room at 3am . Luckily I had the door stopper on or they would have been in my room. I had no sleep that night. I was terrified. Front desk was no help gave me no information on who and why my room was accessed and given out. No comp on my room. They offered an item from their convenience store. This was during a snow storm so it was an emergency stay. I work less that a mile away in health care I felt so unsafe. I had to stay an additional night due to weather. Most uncomfortable stay at a hotel.

Exceptional

Exceptional

will not be going back...

Liked: the bed was comfortable and staff, esp May, was nice and helpful
Disliked: the noise the place not well maintained- faucets, door knob shower head falling apart. our bedroom phone broken. maintenance guy took it but never replaced it. I had to walk to receptionist to request our room to be cleaned. carpet looks icky I couldn?t walk barefooted. and room smelled like old socks. and they charge you $1.50 per day for safety with ltd warranty- what the hell is that? so I paid $7.51 more than the booking.com price.

Exceptional

Liked: Quiet and staff was great

Good