Comfort Inn & Suites Augusta West Near Fort Eisenhower

Exceptional

Superb

Liked: Everything
Disliked: Nothing

Clean and comfy

Liked: Clean. Comfortable beds. Decent breakfast.
Disliked: N/A

EXCELLENT

Liked: The staff was wonderful, friendly, and professional. Very accommodating.- We stayed 4 nights and upon check in we were offered an upgrade at no cost from a regular king room to a king suite. It was very spacious and I was impressed with it. The suite was extremely nice.- The first night, the ice machine on our floor wasn't working, but by the 2nd night, they had it working again. Very impressed with how quickly they repaired it from the time we reported it. Also, when we reported it, they immediately offered an alternative ice machine location. - The breakfast was a good hot breakfast as well as continental style offerings. - Also, I thought that we had left something in the room after check out so I called the front desk. She checked lost and found, didn't find it, so she offered to text the employee group text to see if anyone else had seen it. She even called me back within 15 minutes to let me know that no one else had seen it and it was not there. Overall, EXTREMELY satisfied with the location, price, and service that we received here.
Disliked: nothing

Disappointing

Liked: The lady at check in which was may 10 at about 5pm acted like she did not want to be help she was rude when asked a question
Disliked: The lady at check in which was may 10 at about 5pm acted like she did not want to be help she was rude when asked a question

Our stay was overall good.

Liked: Location was perfect. Breakfast was ok. Hours could have been adjusted to later.
Disliked: The WiFi was not good at all!

Good

Very good

Very good