Comfort Inn & Suites Arlington Heights - Schaumburg Guest Reviews
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Amer Sun, 29 June 2025
Good
Mike Fri, 27 June 2025
Exceptional
Mike Fri, 27 June 2025
Exceptional
Elsie Fri, 27 June 2025
My stay could be comfortable...
Liked: Breakfast and the staff.
Disliked: The room has a strong body or nasty smell. The bathroom was not cleaned. The tub was dirty, stained uncleaned, with unwrapped and used soap on holder. Toilet lever had stained of brownish streak looked like poop, the bathroom door has streak of yellowish hard mucous. The refrigerator is also not cleaned with some food stains on the bottom right side. The bed and floor were clean but the room has a strong and bad body odor again. TV was good with good and clear reception. Breakfast was good and hot. Dining and rest area were clean and comfortable. Coffee is available most of the morning. Hallway on the 3rd floor was dark even during the day. Elevator was clean and fast.Parking was available and grounds were pretty clean. Again the staff were pleasant and accommodating but housekeeping and needs to be improved and maintained continuously with good supervision of the room supervisor or manager. Thanks
Robert Thu, 26 June 2025
Ridiculous
Disliked: Wait to check in was an hour and a half. Pool was closed no air conditioning in the lobby where I waited for an hour and a half to check in why you only have one person at the front desk is abusive to the employee and the guests.
Candace Thu, 26 June 2025
Good
Yan Mon, 23 June 2025
Comfortable for staying
Liked: This is my second 8-night stay at the hotel, and the service is just as excellent as before. All the staff, including those at the front desk and breakfast area, are friendly and professional. The guest room is quiet and clean, and the breakfast is good.
Disliked: Maybe the bathroom accessories.
Shahbaz Mon, 23 June 2025
Bad
Muhammad Mon, 23 June 2025
Very good
Liked: Good value for the price.
Petri Mon, 23 June 2025
Excellent price/quality.
Liked: Great location near OHare. Easy access and free parking at hotel. Easy to visit Chicago with Park+Ride on Cumberland metro station.
Disliked: -