Comfort Inn & Suites Arlington Heights - Buffalo Grove

Over all the staff was...

Liked: Breakfast was okay.
Disliked: The people who had the room above me were up all night. It sounded as though they had kids and they were letting their kids stay up all night. The stomping kept waking me up all night long. Now it was on me that I waited until morning to call the desk and complain. This took care of it momentarily. Then it started again. At that point the wife and I decided to get up earlier than we had planned, go to breakfast and check out.

Good place to stay!

Liked: Tile floors in rooms (no horrible carpet anywhere!), new AC unit was wonderful, nice lobby, nice grounds, close to 53 and Arlington Heights Rd., great shopping variety in immediate area. 20 minutes from Ohare!
Disliked: Had to return to desk 5 time because cards stopped working. I don't think front desk is using the card-machine correctly or something is broken. Frustrating. Breakfast is average at best (eggs/sausage - no variety of food) no fruit, no pastries, coffee average, no flavored cream. The windows on the outside of the building are filthy and need to be washed immediately! The inside of the hotel is clean...outside is not. No benches around the building-outside. Filthy lobby tv area two mornings from night before...cant the front desk clean this (if cleaning staff is not in yet) before people come down for breakfast? Gross.

Bad

Good

Superb

Liked: Desk staff was friendly. Clean, modern room. Plenty of pillows

Exceptional

Very good

My day was very pleasant....

Liked: Very pleasant, professional staff comfortable cozy bed.

Birthday Getaway Celebration 🍾 ✨️

Liked: Everything was great. Staff always professional and polite. Good vibes all around.
Disliked: The refrigerator was too small. The type college students have. When people travel they deserve a unit much bigger than the one you have inside of these rooms.