Comfort Inn & Suites Airport-American Way

Pleasant

Exceptional

Exceptional

Better then locations surrounding it...

Liked: The breakfast was great
Disliked: My first room had no bedding and seriously the WORST smell. Took a little bit and was told to try another room where the ac wouldn't shut off so it was freezing. My coworkers ac didn't work at all and was over 80° the whole night

It was cool just a...

Liked: The lights kept blinking on and off.. the light over the jacuzzi kept going out it was a shortage.. burnt holes on the couch and refrigerator was on top of a board wasn’t steady kept rocking every time we opened the door.. two towels had to ask for more but the floor attendant seem like he was upset.. indoor pool and hot tub was closed for what reason they never gave.. that was why I pick the location because of jacuzzi, indoor pool and hot tub.. overall it was good.. need better pillows and better furniture for the rooms.. had to clean jacuzzi again..

No pleasant stay.

Liked: Nothing.
Disliked: The appearance of the hotel and the area are horrible. Neither the hotel nor the rooms are pleasant, smell like humidity. I just rented there because of the proximity to the airport. I felt unsafe. People slamming the doors all night which I found very disrespectful. Loose pit bulls in the hallway, can you believed it?

Do not recommend

Liked: The room had dry splatters all over the walls and tv. At 3 in the morning when we were leaving for our flight someone that looked like a prostitute was lounging in the lobby. We did not feel save the entire time and the rooms were far from clean.

Exceptional

Exceptional

Liked: We got stuck in Memphis due to weather issues and the Comfort Inn was able to accommodate us with our multiple delays. The staff was incredibly friendly and helpful and the shuttle to the airport was a great bonus.