Comfort Inn & Suites Airport-American Way Guest Reviews
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Breana Mon, 9 June 2025
Exceptional
Charles Mon, 9 June 2025
Disappointing
Disliked: I asked for non-smoking but the room reeked of smoke.
Rashundahemphill Sun, 8 June 2025
I wouldn’t go back
Liked: The breakfast was good
Disliked: Some of the staff was rude. The room wasn’t clean. It had a horrible smell to it. It was very noisy at night.
Anonymous Thu, 5 June 2025
Issues in the beginning, but...
Liked: Pool was an enjoyable temperature. Staff was very accommodating whenever an issue arose. Breakfast had options for the whole family to eat what they wanted. Plenty of drink options!
Disliked: Had to be assigned to a new room shortly after arrival, due to mold and a dead bug found in room. Disappointed that hot tub was temporarily closed.
Charlotte Sat, 31 May 2025
Really nice staff and would...
Liked: The desk clerk, Jay, was super nice and helpful.
Disliked: The property was nice enough, much like most hotels that are budget friendly and older. Beds were comfortable and the hot breakfast was pleasant.
Anonymous Sat, 31 May 2025
I was disappointed with the...
Liked: The people working were so sweet!
Disliked: The hotel was disgusting. There were roaches in the bathtub and silverfish around the walls, the bed had weird stains all over it, the curtains were stained orange and brown, and it smelled awful in there. The elevator was so hot, the metal around the room was rusty, and the clean towels had hair and lint on them.
Camesha Wed, 28 May 2025
Exceptional
Liked: I loved that it was Clean
Disliked: Everything was perfect
Tameka Mon, 26 May 2025
Exceptional
Liked: Staff is professional and friendly. The room was very nice and clean
Lamiea Sun, 25 May 2025
Passable
Anonymous Thu, 22 May 2025
Trouble
Liked: The young man at the front desk was perfect!!!
Disliked: I have stayed here plenty of times and never did a room smell so bad! Smell like someone had a service dog in the room and the house keeping did get the smell out!