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AustraliaComfort Inn St. Robert/Fort Leonard Wood Guest Reviews
Overall Average Score:
Wonderful (4.55 out of 5)
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Danielle Fri, 12 February 2021
Amazing staff and clean property
Lori Sat, 6 February 2021
Superb
Liked: The hot breakfast had quite a variety. Pleasant surprise.
Disliked: The pool water was cold but I didn't check if it was advertised as a heated pool. Also the hot tub was not working.
Baker Sun, 31 January 2021
Very good
Lori Mon, 18 January 2021
WARNING- BEWARE
Liked: The property itself is great. The outside is eye appealing. Great parking, well lighted parking lot. Staff was very friendly. We arrived early and the front desk attendant, immediately had our room cleaned in less than 30 min.
Disliked: WARNING-BEWARE. As my sister and I were leaving. I walked to the desk to retrieve my watch & rings. I noticed something crawling on the wall. Hit the switch on the lamp, and immediately saw it was a BED BUG. I grabbed a Kleenex and smooshed it, enough to kill it! YES! I checked the beds when I entered the room the previous day. NOTHING!! Upon research traveling home, Bed bugs live on anything they can attach to, a lot like lice. I did show the front desk the bug, and she immediately grabbed a trash bag and I placed the bug inside it. She confirmed I was leaving and herself and a housekeeping staff member went to the room. NOTE: I was very discrete about it, bc there was a family (mostly children) in the lobby. I didn?t want to freak them out. HOWEVER........I was not offered any compensation, my money back. DO YOUR RESEARCH FUTURE HOTEL PEOPLE. DON?T just check the bed!! Check the furniture, lamps, corners of the room, high and low. WALLS! Immediately arriving home I threw all my clothes in the dryer on the highest temperature!!
Angela Thu, 7 January 2021
Very good
Liked: The pool open 24 hours
Giselle Sun, 3 January 2021
Good Hotel!
Liked: Compared to most hotels it was very clean and the staff was really friendly. There was a laundry accessible.
Disliked: At the time..the elevators were out after a couple days of staying there and I didn?t like that the rooms didn?t have a microwave, had to go downstairs.
Tim Sat, 19 December 2020
Exceptional
Liked: We came here to pick up our son from basic training. The hotel was more than what was shown online. It was very impressive and the staff was overly kind. I would stay here again and again.
Disliked: There wasn't anything I didn't like
Karisia Sun, 29 November 2020
Exceptional
Liked: They always be nice to me when I come and they take good care of me
Keva Mon, 23 November 2020
Exceptional
Latonya Thu, 19 November 2020
Pleasant
Liked: The location and the friendly staff, the 24 hour pool and gym. The breakfast was delicious and the room was very clean, especially considering Covid 19.
Disliked: The size of the room was small, the faucet in the bathroom was very loose to the point of coming off, my linen had brown rust stains on it, and we had to request light bulbs.
