Wingate by Wyndham Anchorage Downtown - Ship Creek Guest Reviews
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Sharmane Tue, 8 July 2025
My stay was so, so...
Liked: My bed was very comfortable, the room was ok, it could have been cleaned during the 4 day stay. I understood that the maid didn't come ever day but he or she didn't come at all during my stay.
Disliked: The carpets were filthy! Needs to be cleaned! Only one staff member at the front desk at any given time and I had to stand in line to just ask a question. The phones were down for days and I couldn't get a hold of the front desk before I arrived or the day of arrival. I had to pay an uber $32 to get to the hotel instead of the FREE shuttle. They said it was a crap shoot when they would arrive at the airport because they had no phone. I asked to be refunded and they said NO, we don't do that.
Claudia Sat, 5 July 2025
Nice place. Wasn’t there but...
Liked: Close to the Alaskan train railway! They had airport pickup.
Disliked: N/A
Edward Fri, 4 July 2025
Convenient
Liked: Location very close to Alaska Railroad terminal. Pick-up drivers.
Disliked: Front desk staff seemed overwhelmed, possibly because of patrons interrupting staff almost continuously.Had trouble with key cards, needed to redo several times.
Zoe Fri, 4 July 2025
Overpriced motel in a decent...
Disliked: It was hard to sleep because of poor AC units and too loud with the river and train station to keep the windows open. Beds weren’t very comfortable and breakfast was lousy
Paul Thu, 3 July 2025
Poor
Liked: Location
Disliked: Noise from the train, air conditioning was very loud. Generally it was very run down for the cost. There were abandoned cars in the car park
Lenny Thu, 3 July 2025
Very unhappy with our booking.com/Wingate...
Disliked: We were double billed for our two day stay. Once by booking.com, which we paid, and once by Wingate by Wyndham. Manager Bella isn’t responding back to us.
Barbara Wed, 2 July 2025
Exceptional
Liked: Pickup at airport was very quick. Shuttle drivers to hotel and to train were very helpful. Front desk check in was quick and friendly. Room was clean and quiet. Nice hotel.
Disliked: Nothing
James Wed, 2 July 2025
Superb
Liked: Great place to stay when the next morning you are riding the train to Seward. It’s within walking distance.
Denise Tue, 1 July 2025
Good
Cathy Sun, 29 June 2025
Would not recommend. $339 for...
Liked: Location
Disliked: Room was very dated. Heater continuously on. Had to run A/C all night to counter balance temperature. Front desk tried to help. Couldn’t fix. No extra rooms available so couldn’t switch.