Comfort Inn Santa Monica - West Los Angeles

Overall, no complaints. Great customer service, quiet, clean, etc. Only complaint is that the room could be just a bit bigger. I would stay again.

Liked: Bathroom is very large; beds extremely comfortable; room very clean.
Disliked: Room is extremely small, even for just 3 people.

Disappointing

Disliked: I didn’t like how everything has a charge. Want to check in early $30 charge even though the room is already ready. Pay for there garage parking which should be already included in the price. Pool hours end at 8 pm which I thought was a little early. Also we put all our refrigerator items in the fridge when we finally checked in and then we left for a few hours. My daughter told me the fridge wasn’t cold when we returned and that’s because the house staff must have shit it off when they cleaned the room. So we almost lost all our meats because of that.

Exceptional

Great location, comfortable and clean

Liked: Clean & comfortable with lots of room & good facilities. Breakfast was great
Disliked: Nothing

Good

Liked: Nice staff. Rooms are a bit worn out but ok.

Exceptional

Liked: Very clean, good location

Good

Liked: location and service
Disliked: breakfast food was horrible

Great location, stay and so...

Liked: Room was very clean, comfortable, quiet, great location. Breakfast had so many choices, eggs, meat, waffles, donuts, drinks - very good! We also received special treats at check in ~

Very good

Great location for a lot...

Liked: Breakfast was good. Nice variety. We liked that there were traditional and a mix of waffle flavors.
Disliked: A little more room for luggage in the room.