Name: Comfort Inn Randolph
Address: 1374 North Main Street, Randolph, MA
Telephone: (888) 608-6346

Standard room and free hot breakfast bar; clean and conveniently located.

Liked: The room was clean; the staff was friendly and the location was convenient.

Liked: Comfortable

Ok for a few days....

Liked: The staff is nice and professional at the front desk but I had a hard time communicating with the maintenance and cleaning crew due to them not speaking English.
Disliked: The cleaning crew needs to do a better job. The room was not horrible but it wasn't clean very well either. My TV didn't work for the 2 days I was there. The front desk tried their best to get it fixed but the maintenance man just kept unplugging it and it seemed like he didn't know what he was doing. The staff did offer to move me to another room and were attentive to my complaint. They did offer a room with a working TV.

Convenient location, lackluster experience

Liked: The location was excellent and the staff was friendly
Disliked: Check-in went well until I tried to open the door to my room to find people sleeping in the room. There was some confusion at the desk about room assignments. The staff was apologetic and did personally check the new room for people before giving us our new keys.The road noise was loud as the windows were not sound proof. This became an problem at 2 in the morning where a large gathering formed across the street and the loud music woke up my family.The room was very tidy but not overly clean (some bugs and small balls of hair on the floor). The room strongly smelled of cleaning products and air freshener.

Poor

Liked: Price
Disliked: Terrible breakfast and loud a/c

Only for one night

Liked: What I liked — it was generally clean. There was always parking available. What else… The location is good.That’s all.
Disliked: The hotel is located next to a busy road, which makes it quite noisy both during the day and at night.There is a gas station nearby, and cars often park right outside the windows, sometimes playing loud music.There is also a designated smoking area on the property, and unfortunately, it’s not always just cigarettes being smoked.If peace and quiet are important to you, these factors are worth considering before booking.The pillows were very uncomfortable — despite having four of them, it was difficult to find one that worked.There are large gaps around the door, so there is virtually no soundproofing.Breakfast is very basic and modest. The coffee was terrible.