Comfort Inn Near Greenfield Village

The convenient location of this...

Liked: We were in Dearborn to visit The Henry Ford Museum and the location of this hotel was very close and convenient. There were several restaurants nearby.
Disliked: Our room seemed to be pretty clean, but there were carpet stains. The towels were absolutely pitiful and threadbare. Our room was on the second floor and I can’t speak for any other floor, but the hallway was absolutely filthy. The carpet was stained and dirty looking and it appeared that it hadn’t been vacuumed in quite some time. We returned to our room after being gone all day and we hadn’t received any maid service. We were told that maid service only happens every three days. We had to go to the front desk to get some clean towels. They really need to invest some time and money into cleaning the place up!

Superb

Exceptional

Disliked: Hi, overall my stay at the hotel was good and I appreciate the service. However, I had a negative experience with the receptionist named Afrah. She was not cooperative, spoke to me with a frustrated tone, and didn’t treat me respectfully. I hope this can be addressed. Thank you.

Clean, Comfortable, very pleasant and...

Liked: room, location, quiet
Disliked: All as expected, no issues

Superb

Exceptional

Exceptional

Liked: Very clean. Every staff member we encountered was very polite and friendly.
Disliked: The room was a little tight. All in all, it was quite nice.

Did not meet expectations...

Liked: The room was cheap. The reception team was extremely nice. Parking is free.
Disliked: The Queen beds were small (not for two people). The breakfast was a disaster : nothing left after 9:15am despite ending at 9:30, and a tremendously horrible smell that wasn't taken care of (vomit ?) In the first floor and in the lift. The gym is useless (only one treadmill works, the lifting equipment is out of order, and it was super dirty with chips and sweat on the floor). The rooms are not soundproof as we could hear a group of girls screaming at 2am as if they had to tell their life to the entire floor.

Good

Liked: Good