We had good service and...

Liked: Ben, front desk/management was very kind and let us check in early. He doubled checked rooms to make sure everything was in order. We came for a wedding in area, needed to get ready by 3:00. We made it, thanks to Ben. Thank you, our stay was very comfortable.

Disappointing

Liked: Person I talked to on the phone and the guy at the front desk were both very friendly and nice!My late check-in was accommodated well.The bed was comfortable.
Disliked: I was given a room that was not cleaned. It was a little frustrating when checking in late after a long day of driving and just wanting to sleep! I told the front desk and it took awhile to get a new key/room. When I got to the new room, it was better but there were screw bits on the floor, the trashcan was in the sink with no bag, and the toilet was not flushing properly. I didn't complain to the desk because I was so tired and just wanted to go to bed! Walls were thin and I could very much hear the woman in the room next to me coughing.

Very good

Pleasant

Adequate for our needs.

Liked: Location and friendly staff. Decent breakfast. Low price.
Disliked: The property is clean but it needs a major facelift. Bathroom was worn - stained tub and ceiling, old paint. Halls were dark. Elevator dirty.

I was looking forward to...

Liked: Location was easy to get to and I felt safe. The staff, both checking in and out and housekeeping were pleasant. Breakfast variety was good. The bed was very comfortable and clean.
Disliked: Three items: From above, I think, was an odd roiling sound, all throughout the night. I woke up several times. The loudest at 3:30. Maybe it was just the location of that room. The shower dial made a loud noise when at a warm temp, so I had to shower in too cold or too hot. I also could not get the ac to stay on. I had to alter it twice to kick it on, the room would become stuffy. I suppose the last two items can be fixed. Not sure about the weird sound.

Passable

correct

Liked: correct
Disliked: correct

Simple expectations will not be...

Liked: The pillows and beds were great. Parking and proximity to major roadways was ideal. The hotel lobby is quite cozy with several chairs. The Internet wifi is good.
Disliked: Hot or warm water for showers at 7am was non-existent on the 4th floor. Free breakfast was horrible. Our food requirements are very basic; we're men, we eat almost anything, unless it looks like poorly processed food and the fruit is not fresh. We ate breakfast at a local restaurant instead of at the hotel. Bathroom doors are hollow and cardboard thin; provide no privacy at all. Shades/curtains do not fully close to keep the room dark at night. TV reception was grainy and not clear at all.