Comfort Inn Matthews

Care about your customers first

Liked: Nothing
Disliked: Customer service

Passable

Liked: It smelled really clean when you came in the front. The lady when we got there was extremely nice and helpful.
Disliked: Our room smelled stale, our door didn’t lock, we had to change the sheets ourselves because there was a lot of hair in one of the beds and a big stain on the blanket.

Great Anniversary get away.

Liked: The room was clean and the bed was great. Breakfast was delicious. Location was convenient as we walked to play pool and eat supper.
Disliked: The couch and chairs in our suite were very uncomfortable.

Exceptional

NC don't know when we'll...

Liked: The refrigerator was cold The water pressure was great and the room was very spacious(presidential suite). Very comfortable bed!! The location was great. Our housekeeper was a great.
Disliked: The TV was extremely too small 4 the room size and the furniture was extremely out dated! The carpeting was old as well. They gave us an upgrade to the presidential suite and it had a 45in TV in a huge room couldn't read the names on the BB jerseys. The bathroom was shaped very oddly. The phone wasn't connected. Those are the problems we had with this particular room.

Pleasant

I enjoyed my stay. The...

Liked: The breakfast was good, not a gourmet meal, but it was really good. The staff that work in that area was absolutely amazing.
Disliked: I think the only problem that I had was that there weren't enough tiles, and washcloth for me and my guest. However, when I went to the front desk to get more, there was absolutely no issue. The staff did an amazing job with supplying my needs..

Good

Quiet, comfortable and clean.