Comfort Inn Los Angeles

Clean; cheap; good location; good breakfast; pleasant staff.

Liked: Very good.

I spent too much, but not because the place was bad. Was more of a bad planning thing on my part. The room itself was great. Readers should be aware I have stayed in places where I was afraid to leave any skin bare while I slept for fear of I don't even know what. This place was clean and what I expected: a place to crash after a show. Looked like it had been renovated recently so everything was nice. If you like vegan cuisine, the area is littered with places, including a spot in the same building structure as the hotel. Parking is in a tiny garage under the building. The height is LOW - I am 5ft 2in and I can reach it on my tippy toes, so if you have a big vehicle, you're gonna have a bad time. Girl at the front desk was super nice.

Disliked: Price.

I called a day ahead of my arrival date to see if I could possibly check in early because I'd be going to an all-day music festival with no ins and outs. Though the first employee I talked to on the phone was nice and told me honestly that there was no guarantee I'd be able to check-in early but I could check on the day of my arrival, the employee I encountered at the desk when I arrived was aloof and a bit rude. She told me I couldn't check in early, and the earliest she would have a room ready was 2pm. She basically shooed me away for about 2 hours. I walked under the hot LA sun back to the hotel at 1:55pm to finally check-in, only for her to tell me that I'd have to wait 40 minutes until she could check me into my room. I was really irritated by this point. I took a moment to regroup and went back to her and asked if there was anything else she could do for me. She kind of looked at me blankly and huffed and puffed and finally said she could check me in to my room. This hotel was overpriced and the staff was flakey. Tell me either yes, I can check-in early or no, I can't check-in early and will have to wait. Don't tell me one thing and then change it the next minute. I don't think I'll come back here again.

Liked: Walking distance from The Echoplex.
Disliked: Flakey hotel staff.

Great location. Great price. Great...

Liked: Breakfast was delicious!! The location was perfect for all the places we went.
Disliked: The parking garage was small but we got to park in the front.

Exceptional

Great experience. Will come back...

Liked: I called the day before and the day of my check-in to ask if I van check-in early. The staff was very kind and patient with me. Very friendly
Disliked: The breakfast could of had a little more variety but with the limited space I understand why the there isn't much of a variety. Also, there was a panel on the floor in the elevator that felt loose. That made me nervous

Poor

Disliked: Breakfast was super sloppy, rooms was dated, staff was hard to communicate with

I’d stay here again, especially...

Liked: Breakfast was fine except I’d like whole wheat & rye bagels to be available.
Disliked: Breakfast: Coffee in motels is never good so my husband & I always travel with our own to make in our room.The pillows were awful - lumpy except for one but wasn’t supportive enough. The bed & sheets were great however. The NOON checkout is fabulous. Great having the sofa chair, ottoman & moving eating table especially since I wasn’t able to find any space to eat at breakfast which was fine as I preferred to eat in my room.

Safe and clean hotel that...

Liked: It’s close to everything and it’s safe, especially since the parking is gated and you need a key card to get in. It’s clean and there’s free breakfast.
Disliked: Our room needed updating, especially the carpet which was VERY stained. The air conditioner was very loud and we had a room overlooking the parking lot which turned out to be a place where people gather at night due to the restaurant that’s adjacent to the hotel. It was just difficult to sleep because of the loud music and people just having a good time but it went on pretty late during the weekend. The hotel was full and it was the only room available to us. 😔Also, there’s construction at the hotel so, if you’re trying to sleep in, well…The price of the hotel has already gone up so much and now they also charge for parking the car in the underground basement. We shouldn’t have to pay extra for that. I paid $72 for parking the 6 nights we were staying at the hotel.

Convience

Liked: Close location to where I needed to be while staying in Los Angeles
Disliked: The check in person could use some training on how to talk with customers- if check in is 3pm the desk should be manned and not belittle the customer for having to call someone to check them in after waiting for someone to check them into the propertyAlso I see the price is jacked up for pride - not a good look for the company Also the huge gap under the door to the room was a couple inches - had to put a towel in front of the door to keep the light out- didn’t make me feel like there was much privacy

Very good

Passable