Comfort Inn Laval

Exceptional

Very good

Comfortable beds, newly renovated clean...

Liked: Fully renovated and very clean
Disliked: None

Overcharged room when booked online...

Liked: I like the new bed sheets, clean room and no smell, cabinets are useful with blower and iron for clothes, the window that can be open and go straight to our car are very good and convenient especially if you have kids.
Disliked: The wrong information online upon booking our room that resulted to overcharged my card. I booked 1 super queen room with 2 double bed and 1 sofabed which was perfect for my family with kids but upon checking in there's no sofabed and their reason was the online information was not updated so it means the price was not updated too. Another thing was I requested 2 pillows and 1 blanket in replacement of the missing sofabed but they did not provided it.

It was a good stay...

Liked: Breakfast !
Disliked: Remodeling

AVOID until construction is complete

Liked: The rooms were a good size and nicely decorated.
Disliked: The mattress was damaged (caved in due to broken springs), took FOREVER and an extremely difficult process to get a different room for the second night. We were told it was an upgrade for our trouble, but it was the same only smaller. Construction in the hotel made for A LOT of extra walking (outside) to get to the desk and breakfast room. The second day, breakfast was delayed over an hour without notice and we couldn’t wait any longer. No discount, only apologies.

Value for money

Liked: Breakfast was average
Disliked: Room size and cleanness

Bad

Good

Disliked: We were not advised that there was renovation and started rénovation at 6h