Comfort Inn Kennewick Richland

Over all it was good.

Liked: The location is perfect for me & the staff were very polite & friendly. The room was good sized & clean. The internet was very good. I did feel very safe there.
Disliked: Looking at the pool through the windows with no one in at the time, the pool looked very scummy and I would not have gone in even if I had wanted too. My bed was not comfortable. The shower head was way too high up & when the next door room ran their shower, it sounded like a rushing waterfall in my room.

Exceptional

Good

Liked: Breakfast was okay not great but okay.
Disliked: Bathroom needs remodeling since the counter tops were so low that it felt like they were built at 10-12 year old's height.

Passable

Liked: The rooms were clean
Disliked: The pool didn't look clean. And the breakfast wasn't that good

Exceptional

Booked again

Liked: Location
Disliked: The dining area

Pleasant

Liked: Staff members were great. Anything I asked for, I received promptly
Disliked: Breakfast closed too soon

Quiet and good location but...

Liked: Location convenient and easy to get to and leave from
Disliked: Beds extremely uncomfortable pillows need to be replaced all the stuffing in them is balled up the coffee was always full and hot but tasted terrible. Fridge in room was broken and didn’t keep my stuff cold and staff didn’t make an attempt to look at or try to fix it

Exceptional