We enjoyed our stay. The included breakfast had many choices. The staff were pleasant and helpful. Our room was clean and comfortable. Had easy access to major highway. It was close to the site of the wedding we were attending.

Liked: Clean; pleasant staff.
Disliked: Nothing.

Liked: The hotel front desk person was top notch. She was helpful, personable and very willing to make accommodations. In short she made me feel very welcome. I think she should become the manager of a large hotel.
Disliked: The room had several defects that I forgot to mention to the staff: The entrance light was burnt out. The bathroom door knob did not work. The door wouldn't latch. The bathtub would not drain. By the end of my shower I was stand in 8 inches of dirty wa

Disliked: Both attendants at the front desk can take some courses on customer service. Not the right line of work if you can't even hold a conversation.

Liked: Friendly and approachable staff
Disliked: The only issue , the cleaning person missed a lot in respect to cleaning the entire room.

Liked: 0
Disliked: A dumpy place felt like there was bed bugs

Liked: Clean, lots of places to plug in electric devices, like computer, cell phone and the like. Staff were competent and friendly.
Disliked: I bit further from downtown Hamilton, but this was not a big issue.

Liked: Nice staff!
Disliked: Smell of the hotel.

Liked: Location was great. We were able to walk everywhere we needed to go. The room was clean and newly refurbished. The bed was comfortable.
Disliked: There were four of us in the car and we all missed seeing the hotel. Trees were blocking the sightline to the hotel sign. We drove right past it. The only bathroom we could use was back in our room.

Good

Liked: The location was great
Disliked: The bathroom floor was dirty, the pillow cases were dirty, one was stained and the TV was snowy, you could barely watch it

Good