Comfort Inn Gurnee -Mall Area Guest Reviews
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|3.3 miles from Gurnee centre|
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Linda, Lisle, visiting Genesee Theatre Mon, 19 November 2018
Check in was prompt and hassle free. The Comfort Inn was clean and staff was friendly. Free breakfast. Good location.
Disliked: No low points.
Anonymous Mon, 30 March 2020
Clean & nice hotel.
Liked: Soft bed, clean room, quiet, good tv, good channels, &nice view.
Disliked: Nothing. It was a great experience, there?s nothing to complain about.
Brian Mon, 16 March 2020
Tanya Mon, 2 March 2020
Liked: The pool was open till 11. The staff was friendly.
Disliked: The bed was very uncomfortable. The hot tub was broke.
Anonymous Thu, 20 February 2020
Liked: The staff was amazing and very helpful on all levels. Overall the main level was clean and put together. The complimentary breakfast was ok.
Disliked: The room was not very clean, smelled horrible that we had to get an air freshener to be in the room. The beds are horrible! Springs pushing into your back, almost like the mattresses are as old as the hotel.
Lorena Mon, 17 February 2020
Anonymous Mon, 17 February 2020
Japan Sun, 16 February 2020
Everything was great except for...
Liked: Everything was great but sleeping wise was horrible, check out early due to having bed bugs in the room. Still waiting for manager to contact me.
Disliked: Bed bugs, back doors didn?t work properly in the cold
Anonymous Sun, 16 February 2020
Liked: It was in a great location. The staff was amazing and very clean
Disliked: Only complaint is that jacuzzi was very like warm.
Anonymous Fri, 14 February 2020
Steven Sat, 8 February 2020
Nice Hotel at a Great...
Liked: My room was large, clean, and quiet. The staff were wonderful ... from the lady who checked me in, to the couple cleaning the rooms. Breakfast wasn't ultra fancy (eggs, sausage, yogurt, cereal, waffles, juices, etc.), but I appreciated it. Hot chocolate and coffee were available at any time. The location was in the Gurnee Mills mall, with many food options located very close to the hotel. At reception they provide you a listing of many of the nearby restaurants and shops.