Comfort Inn Grundy

Exceptional

Disappointing

Liked: I liked the location of the apartment, the bed was comfortable, and I appreciated having access to the internet.
Disliked: There were a few things I appreciated about the apartment—such as the location, the comfortable bed, and the internet access. However, overall, my experience was disappointing for several reasons:Poor communication: The hosts' tone in text messages was often rude and inappropriate. I didn’t feel respected as a guest.Misleading setup: This was my first time booking an apartment without seeing it in person. I assumed the bathroom would have a proper sink for handwashing, but there was only one very small sink used for everything—washing hands, dishes, etc.—which I found unhygienic and unacceptable.Lack of basic amenities:No laundry in the unit—they expected guests to use public laundromats.No vacuum cleaner—I had to use tissues and spray to clean the kitchen floor.No stove—I had to buy one myself from Walmart, which I left in the apartment for future guests.Cleanliness issues:The apartment, especially the bedroom, was dusty. It seemed like only the sheets were changed and the toilet cleaned.There were ants in the kitchen. I had to keep the area very clean to avoid an infestation. I sent photos to the host, and only then did they bring me a broom.Appliance problems: The small refrigerator didn’t function properly. Most of my food spoiled within two days.Checkout misunderstanding: I told Elijah ahead of time that I’d need 1–2 extra hours on the day of checkout due to my schedule and the amount of stuff I had. He agreed, and I left the key in the safety box around 2:00 AM. Despite this, they later complained, which I found unfair—especially considering I left the apartment clean and took all my belongings and trash with me.Parking issue: On the first day, I briefly parked on the grass near the door to bring in heavy items. Elijah asked me not to, and I immediately apologized and moved the car to the driveway. I did my best to be respectful.

Exceptional

Exceptional

Exceptional

Liked: The view is beautiful regardless of what side you're facing. The staff has always been friendly and helpful. It's in a great location to get to the gas station or restaurants nearby.
Disliked: Truthfully, I feel the price is a little high compared to other hotels I've stayed in that are a little more up to date so to speak. I'm not complaining, just don't understand the high price.

Nice

Exceptional

Relaxing and very comfortable

Liked: Was able to do a last minute reservation, the location was perfect and easy to get to. The frant desk attendant was very friendly and helpful. She saw that I was in a lot of pain and gave me a handicap room which made things so much easier for me. The room was cozy and relaxing, which I needed. It smelled amazing and everything was clean and in working order. The breakfast was top notch with several items to choose from. Definitely recommend if stopping in the Lexington area. All the staff was very friendly and helpful

Very good

Liked: The breakfast.
Disliked: Bathroom fan noise.