Comfort Inn Gallup I-40 Exit 20 Guest Reviews
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1.5 miles from Gallup centre |
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Katie Sat, 18 May 2024
Good for a quick overnight...
Liked: It was just a quick overnight stay and the room was adequate
Disliked: The parking here is very tight. If you are towing any sort of trailer or driving a large truck it is extremely difficult to get a space you can maneuver out of the next morning.
Scott Sat, 18 May 2024
Bad
Liked: We booked there because it Said they had a pool. The pool is shut down. This was not on booking.com nor on the website. We asked if we could cancel. They said no it's too late. Charge the full price we asked why it's the same price if the all the amenities are not there, there was no answer other than we're sorry. The next morning I spoke with the manager and she told us that we refused to pay a $50 deposit which is not true. She told us that they offered to cancel for us. That is not true but it was written down so it was true. Apparently they never asked for a $50 deposit at all. We paid inside the motel with my husband's business credit card and they said there was no credit card on file. My belief is that they mix this up with somebody else because that is not how it went down with us three times. The girls apologized for the way things were never. Once did they ask for $50 deposit manager fought with me. I will never go back
Disliked: Everything
Davis Sun, 5 May 2024
Disappointing
Liked: Not much
Disliked: The construction that seemed to be at a stand still. Very dark coming off the elevator onto the construction zone. The clerk was nice enough to let us know there was construction but a little surprised to see the condition.
Michael Sat, 4 May 2024
Late check in, awful night,...
Liked: Staff was pleasant, room was clean
Disliked: Toilet leak causing frequent tank refills, smoke alarm low battery beep, hvac system unregulated
Kellee Thu, 2 May 2024
Very good
Liked: Beds
Disliked: Pillows need to be softer
Amy Thu, 2 May 2024
Superb
Alfredo Thu, 2 May 2024
Good
Siddhartha Mon, 29 April 2024
Pleasant
Natasha Sun, 28 April 2024
Bad
Jodie Sat, 27 April 2024
Superb