Comfort Inn Fallsview Guest Reviews
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|1.3 miles from Niagara Falls centre|
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Diane Sun, 11 November 2018
I was very satisfied with...
Liked: Was perfect walking distance to the Avalon Theatre on Fallsview
Disliked: not applicable
Crystal Sat, 10 November 2018
Disliked: Well for starters, we were not aware of a 200 deposit for such a cheap hotel. You have to pay extra for everything ( unlike better hotels in Niagara ) the staff tried to charge us 20 dollars extra for each towel, as one was a FACE towel and had marks on it. And the other we used to clean off the table where juice had split. Needless to say I went and used HOT water on my own hands to show them the ?stains? would actually come out. Then the hotel tried to charge us an extra parking spot when I only had one vehicle. Terrible stay. One the less. Will not tell anyone to stay here nor will we be back! Shame.
Phil Sat, 10 November 2018
Liked: The location is ok .
Disliked: When i was checking into the hotel the lady made us sign a paper almost like a contract saying that we will agree not to smoke or damage room etc but also says we will agree to pay the taxes so i find it interesting that they are making us sign something agreeing to pay taxes without even knowing how much we are paying im not a lawyer but isn't this illegal? There was no fridge in our room . Theres only one ice machine and its on the bottom floor. Wasn't allowed to bring breakfast to the room and the lady who was working in the breakfast room was very rude about it . We asked for a balcony room and we didn't get one. The tv in the room has hardly any channel's to watch . 18 dollars a night for parking and they charge it to your room so they can add more taxes to rip you off . The bathroom is very tiny and the shower has low water pressure.
Esfandiar Sat, 10 November 2018
Disliked: The hallways and room smelled bad. Room had no refrigerator, had to ask staff to bring in one. Breakfast was always short of something or missing some other things, food or utensils. There was a layer of oil or grease in the sona and water was cloudy.
Jenny Sat, 10 November 2018
Other than that it was...
Disliked: The thing that could have been alittle better is the smell in the elevator and hall way(a musty smell) I know its hard because the falls is so damp.
Alex Sat, 10 November 2018
Disliked: The parking fees are outrageous. I have never paid for parking on a hotel property. Also the staff don't appear to be very happy
Marxia Fri, 9 November 2018
Liked: Good breakfast
Disliked: Fire alarm went off and had to waitnin the lobby for more than half hour because fire department took long amd staff unable to assess the situation
Joyce Fri, 9 November 2018
Bill Fri, 9 November 2018
Men Fri, 9 November 2018