Comfort Inn Convention Center-Chicago O'hare Airport

Disappointing

Good

Good

Passable

Disappointing

Liked: Very polite and professional staff.
Disliked: Ghetto!

Exceptional

One of the worst experiences...

Disliked: The room keys didn’t work half the time, staff were not very helpful, and our power went out in our first room, it took them forever to get us a new room and then told us that we would have to stay in our room that didn’t have any power…

Nice hotel but can improve...

Liked: Hotel is not far from the airport, so its a good option not to spend a lot of money and still be close to the airport. Hotel provides a shuttle service, so that was nice. Also the staff was very friendly and did not charged me for an early check-in and even offered a breakfast same day I arrived.
Disliked: The room had a bath tub, but there was no plug to keep the water in the tub, so was impossible to have bath, only to shower. Breakfast doesn't have any healthy options and not a lot to choose from.

Good

Liked: I think they were renovating at that time so room is dusty. Noticed the pillows were small in the bedroom.