Comfort Inn Cleveland Airport Guest Reviews
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Kelly, Greenville, visiting Cuyahoga County Fairgrounds
Rooms were very clean. Beds were very comfy. Good breakfast. Very nice hotel; excellent price and convenient to all the restaurants and sights. Staff was very nice also.
Disliked: Hot food at breakfast area was not kept very hot.
Nabb Mon, 30 June 2025
Nice and comfortable
Liked: The Ice machine worked, The shower was nice and warm, and it was quite.
Disliked: The shower was a wee little bit dirty at the top.
Anonymous Mon, 30 June 2025
For this level of cleanliness...
Disliked: False advertising re airport shuttle & unclear/outdated info. posted, lack of adequate communication between staff. Front desk was often empty and no one was answering the phone. Staff were rude and I mostly could not understand the older gentleman. Ceilings & closet door was falling apart. I was creeped out by lack of cleanliness, didn’t sleep much & did not take a shower - to dirty in there barely.
Trmii Mon, 30 June 2025
Passable
Shannon Sun, 29 June 2025
Bad
Nogueira Sun, 29 June 2025
Regular, could be better
Liked: Convenient place
Disliked: Old installation.
Erik Sun, 29 June 2025
Pleasant
Disliked: Didn’t provide fresh coffee with continental breakfast; room smelled like it had been smoked in.
Jim Mon, 23 June 2025
Exceptional
Liked: The location and ease of check in
Disliked: NA
Rebecca Mon, 23 June 2025
Bad
Liked: I booked & paid thru you, when I arrived they charged me again but higher priced. They finally reversed their charge after speaking to your reps, but also recharged ne $138.01 on my credit card but manager claims he doesn't know what this is. Can you help me? I'm filing a dispute with my banking institution. Made for a very unpleasant stay.
Renee Sun, 1 June 2025
Avoid this Comfort Inn
Liked: Location to relatives we were visiting.
Disliked: Breakfast bar was terribly disappointing. Ran out of eggs, potatoes, sausage by 8:15. Never replaced when asked except for sausages that took 25 more minutes to make. Coffee machine was broken. Room service woke us up at 7:15. We weren't ready to have them clean it then, so it was left dirty 3 days.Room was never cleaned before we checked in either. Didn't discover until we unpacked. No trash pick up entire time. No swimming pool open.
Angela Sun, 1 June 2025
Superb