Comfort Inn Brantford, Brantford

This the second time we...

Liked: The location of this hotel is easy to find and the parking lot is well illuminated. Our room and the bathroom were clean. We found the mattress comfortable but the pillows were lumpy and need to be changed. We also appreciated the great breakfast.
Disliked: The pillows were lumpy and not comfortable.

Exceptional

Liked: The stafff is very welcoming and helpful. The was very clean and confortable.Only stayed one night but would go back for sure.
Disliked: Nothing I did not like.

CLEAN QUIET FRIENDLY FAMILY

Liked: I was travelling from Quebec to Woodstock and ended up sick I needed to be admitted to hospital and I had no one to depend on for my. Dogs and the hotel stepped up and became my family gave me a place to stay and leave the dogs so I can instead go back and forth to hospital for IM injections. And the dogs have a safe place to stay and wait. I have been in a low point in life 30 days in car and they exceeded anything I could have ever ask for. Thankyou is not enough for their help. They were last hotel I called and every other hotel said NO ! NOT EVEN PRICES THEY STATED ON INTERNET.
Disliked: I COULDNT SAY THANKYOU ENOUGH

our stay was exactly what...

Liked: Checkin was quick. Restaurant onSite was good. Great location with easy access to 403.
Disliked: We were only there in the evenings and didn't have any dislikes. The air conditioner could have been quieter but not a big issue.

Tired and dated property

Disliked: Basically it looks like a tired and worn out property in all areas from the exterior to the interior.To still have double beds in a room ??? Beige / yellow acrylic tubs with cigarette burn marks beside the toilet on the shower ledge?

Passable

Liked: no breakfast
Disliked: room quality

definitely would stay again if...

Liked: Location was perfect for our travelling to Paris and Ancaster for the Canadian Open. Convenient to hwys, shopping, restaurants, casino. Great food and service at the Symposium Cafe and friendly staff, although we were not asked if we were guests at the hotel to receive our 10% discount on our dinner. Only received it on our breakfast as we had our room key out and our waitress saw it. Your check in staff should inform guests of this.
Disliked: Not too sure about all the dogs that were booked in though. They were well behaved and quiet. Hopefully the rugs are given a shampoo when they checkout and the rooms thoroughly cleaned. What about customers with allergies???