Comfort Inn Bloomington near University

Exceptional

Good

It was terrible! That hotel...

Liked: They charged me $150 for an incidental fee up front which is too high for what we walked into. The floor had a hole on the carpet. The walls were peeling, the sheets stunk. I better get that $150 back! When I went to check out they said I owed $12 and I didn’t know why. The lady said don’t worry about it when I gave her a look. That hotel is a joke! They take your money. The only good thing was the staff was nice.

Disappointing

Liked: We stayed in Room 1219 and our window leaked a huge amount of water when it rained. There were ants crawling up & down the wall near the window. The one bedside light and entry light did not work.

Good

I knew it was going...

Liked: Close to campus and the most inexpensive that I could find.
Disliked: Carpet in room was very dirty. No soap in the bathroom which wasn’t noticed until the middle of the night when it was needed. Pool was not in use. In-room Coffee pot had a piece missing so I couldn’t make coffee in the morning. No door hanger so couldn’t put up a do not disturb sign.

Very good

Liked: Friendly staff. Basic hotel with everything you need to have a comfortable night's rest. The beds and bedding were comfortable. It's very close to the university and easy to get around.
Disliked: Workout facility is functional but relatively limited with one treadmill, a recumbent bike and a weight machine.

Poor poor poor

Liked: Close to our event
Disliked: Room was dirty. Hairs in the bed blood stain on sheets and stains on pillows. HVAC fan was so loud we had to shut it off to sleep. I have video of it. Just a very old out dated hotel.

Poor

Liked: Not the best.
Disliked: When we checked in our room looked dirty and dingy, carpet stained, walls looked dirty, molding around bathroom door was falling apart, curtain was falling off and room was very cold. When we turned on the heater it was so noisy it was unbelievable. No way we would ever sleep and be able to drive on the next day. Called desk, the attendent said it took a while to warm up. We waited, noise was still intolerable. Called desk, they sent 2 repair men who didn't think it would get any better. They got us keys to a different room which thankfully was better. Meanwhile we had called Comfort Inn # for help. Representative listened but apparently couldn't do anything and when we told her we managed to get another room without her help she said "make sure you stay on the line and learn about our $100 promotion". We were shocked as we were in a stressful situation and we were instructed to listen to a Comfort Inn promotion! Also we were under a time commitment and needed to get settled. In the morning my husband warned me not to take a shower as the tub had no slip resistance which is a serious accident waiting to happen.The advertised hot breakfast was adequate but not that great. We certainly had a poor experience. This COMFORT INN needs to be completely overhauled.