Good value for money

Liked: Great location. Friendly staff. Good value for money. Car park opposite.
Disliked: Cold room, there was a fan heater in the room but was cold from old original windows. This said I would stay again.

Mold, broken and dirty.

Liked: Very close to winter gardens venue
Disliked: Mold in bathrooms, ceiling shower and window were very bad. Issues with drains making noises kept us awake all night, tv didn’t work, carpet in bedroom so dirty it made our feet black. Bathroom door got stuck, windows didn’t open and no extractor fan in bathroom, likely the reason for the mold. Not what I expected from a 3 star hotel. Receptionist staff however were lovely and did their best to help.

Superb

Very good

Great staff

Liked: Clean

Exceptional

Exceptional

Passable

Disappointing and smell of damp...

Liked: Location was excellent
Disliked: The heating didn’t work Windows didn’t close properly Glass in windows blown Large wet patch on the floor - don’t know what it was but we were worried Awful smell of damp Water trickled out of tap Really disappointing