No hot water

Liked: the room was a nice size and fairly comfortable.
Disliked: There was no hot water. I would suggest before booking to check to see if it is still a problem. The hotel did compensate us for this issue.I don’t understand having nothing to hang towels on.

Good

Disappointing!!!

Liked: I guess we were about 30 minutes late. Got down there at 9:30 and the employees were eating. Said it was over for guests.
Disliked: The bathroom lighting was horrible!!! Had to go to a department store to finish my makeup! The water pressure was horrible…there was only just a few light sprinkles coming out of the faucet. Then the old stale smoke smell topped of the frustrations!!!

Clean, quiet hotel in an...

Liked: Overall this is an very nice hotel. The queen suite was very spacious, well appointed, quiet and clean. For visiting Crystal Bridges Museum the hotel is in an excellent location.
Disliked: Was unable to adjust the AC; none of the controls seemed to work. Not much hot water for a shower. Breakfast was adequate but unremarkable and the coffee at this hotel is horrible.

Superb

great

Liked: location,room
Disliked: bed squeaked

Pleasant

not a great experience.

Liked: location, quiet, large rooms, comfortable bed.
Disliked: no hot water for the last 12 hours of our stay. phone did not work. extremely slow elevator. damp smell. ran out of waffle batter by8:00 am.

Superb

Liked: Staff was friendly. breakfast was good. pool was clean and open.