Comfort Inn And Suites East Hartford Guest Reviews
Write a review
Write a review
Kevin Mon, 30 June 2025
Very good
Anonymous Sat, 28 June 2025
Great no issues
Liked: No issues everything was good
Disliked: N/a
John Mon, 23 June 2025
Very good
Liked: Nice beds
Anonymous Mon, 23 June 2025
Poor
Parker Sun, 22 June 2025
Good
Hilyard Sat, 21 June 2025
Exceptional
Liked: Breakfast
Disliked: Need more towels in the room
Janice Sat, 14 June 2025
Exceptional
Jason Tue, 10 June 2025
Very good
Ñoñis Sat, 31 May 2025
Bad
Liked: I didn't like nothing I was so disappointed my room was so dirty with hair in my blanket
Disliked: Didn't want to clean my room or throw the trash away
Linsay Wed, 21 May 2025
Bad
Disliked: I checked into this hotel and immediately checked out about 2 hours later. The hotel is in a bit of a sketchy location and directly off the highway, so you hear the traffic. The room was dirty with stains on the shower walls, pillows, hair in the towels, trash left under the sink vanity, and the entire hotel/room were musty and itchy. Not to mention you can't close the bathroom door without getting into the shower or straddling the toilet, it's that small. I checked out at the front desk, the girl was neutral (seemed she didn't care much, but I don't blame her) and she would have to check with her manager to request a full refund instead of the one-night cancellation fee. The manager wasn't in until 7am the next morning, so I called the next morning, and no one answered. I asked to waive the fees via the app chat, but the hotel never responded. Customer service on the booking app tried calling and no one picked up for them either. They are still charging me for a full stay even though I checked out, at the front desk and via messaging. I disputed it with my credit card and this hotel finally responded a month later saying they never received proper cancellation notice..I checked out AT THE FRONT DESK and told them it was because of the room condition. I never stayed here and they are charging me for a full 4 day stay.