Comfort Inn MSP Airport - Mall of America

Decent value, but will not...

Liked: Rooms were clean.
Disliked: Old, torn carpet. Smelled like smoke on the second floor. Shower curtain in my room was not attached firmly and sagged.

Pleasant

Liked: Most everything, except for the airport shuttle.
Disliked: We waited at the airport for 1.5 to 2 hours for the shuttle to pick us up. Make sure you get a scan code or internet address for the shuttle pick up. Calling the hotel did not work well. We were going to stay again the following weekend, but choose not to because of how the situation was handled. We just did not want to experience anything like that again. Neither the desk clerk nor the manager really understood how stressful/ frustrating the situation was. When trying to give the scan code that the driver gave us, they did not really seem interested.

Short and sweet

Liked: The facilities and room was clean, staff was nice
Disliked: Food wasn't that great, lots of food options didn't get replenished during breakfast. Room was dated, carpet felt damp and musty

Terrible, this hotel was smelly...

Liked: They offer an airport shuttle
Disliked: The entire floor I was on smelled like musty cigarettes and sour milk.

Very good

Exceptional

Liked: Great Location

Very good

Good

Excellent family friendly comfortable affordable...

Liked: Their pool was great. They were able to provide a great crib. Sturdy. Clean, safe. The room was old but remodeled recently and I loved the flooring and space. Loved the ability to get a drum at the restaurant and was able to bring to the room so easy with kids.
Disliked: We needed on more towel that was never provided but they did bring a crib when asked. It was really busy.