Comfort Inn Aikens Center Guest Reviews
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|2.5 miles from Martinsburg centre|
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Kerry Wed, 13 February 2019
good friendky people
Billie Tue, 12 February 2019
Mary Tue, 29 January 2019
Pamela Mon, 28 January 2019
Ruth Thu, 24 January 2019
My stay was beyond pleasurable!
Liked: The bed was so comfortable the pillows were wonderful. The staff was amazing and gave great customer service.
Disliked: The weather!
Cesar Tue, 22 January 2019
Timothy Mon, 21 January 2019
Marye Sat, 19 January 2019
Clean, friendly, clean
Liked: The room and facilities are extra fresh & clean.. Friendly staff. Convenient location.
Disliked: The breakfast food was disappointing. Typical hotel fare.
Anonymous Wed, 9 January 2019
Comfort Inn was wonderful but...
Disliked: The hotel and staff were wonderful however Booking.com was not. I made the reservation the night before and when we arrived from out of town, they had not sent our information to the hotel. Then after an exhaustive search, it was found but our payment info was not. I called Booking.com and the rep was pleasant but wanted us to do a lot of footwork on our end to find our information. I was traveling with my partner who is an ill disabled veteran and we were beyond inconvenienced by this. I finally gave the staff my phone number and we went to dinner with our family. About 20 minutes later they called and found the info and upgraded us to the largest suite in the hotel. It even had a whirlpool bath! They apologized for the trouble and said after what happened to us, they found several more guests who had booked through Booking.com who were also lost in the system. I highly recommend Comfort Inn of Martinsburg however, I will never use Booking.com again.
Scott Sat, 5 January 2019