Colwick Hall Hotel

Very good

Pure quality

Liked: We ate in the restaurant off the al la carte menu food and presentation was first clasd

Not 5 * despite the...

Liked: Beautiful surroundings with gardens to the river. Short walk to racecourse.
Disliked: Our attic room had no open windows. No window or extractor fan in bathroom.No proper wine or whisky glasses.Shame it’s such an amazing setting but everything else feels it’s saver value

disappointing

Liked: Room very tired and bed filthy - bedding dirty and mattress vile
Disliked: as above

Beautiful historical hotel with first...

Liked: The building is stunning, and the bar/restaurant is just so beautiful, as was our exquisite Mozart Suite
Disliked: Nothing

Superb

Good

Beautiful rooms, cleanliness was totally...

Liked: Beautiful rooms & grounds
Disliked: The comfort and cleanliness was just not up to standardAs you can see the rooms are beautiful but I was so unimpressed to enter my rooms (I had 2 as they moved me due to one not being serviced properly on arrival) to see so many cobwebs, spillage on the floor, dead spiders, someone’s dirty old false eyelash, biscuit crumbs, blood or make-up? Dirt on the coasters, marks on the towels, sticky & dusty surfaces, clean towels stained with brown marks (unsightly) kettle full of limescale, this made the stay really uncomfortable for what was supposed to be a luxury break. The staff were friendly but overall I felt the stay was a let down due to the lack of attention to detail on cleanliness and comfort, I’ve stayed in 2* hotels that are much cleaner. In fact this is likely one of the dirtiest hotels I’ve stayed in which is a shame as otherwise I would have enjoyed it. Someone isn’t doing their job properly here, it was tidy but not clean - perhaps the general manager?

Wouldn't return

Liked: Lovely grounds and location
Disliked: Hard to believe this is 4 starBreakfast choice very limited, no porridge, minimum amount of everything