Colton House Hotel

A small hiccup, but a...

Liked: The front desk personnel were personable and courteous. They were able to set us up in a new room due to our original room lacking ac. The new room was even better with a larger shower. The beds were comfortable.
Disliked: Upon arriving to our first room half the lights didn't work and the ac was set at 80. We quickly notified the front desk and asked if we could have another room. They politely said there weren't any other rooms available. We went back to our room to wait for the maintenance engineer to be notified. We were able to figure out the breaker was flipped for the lights, so we fixed that ourselves. About 20 minutes later the front desk called and said they were just notified the ac was out for that area of the hotel, where our room was located. After no ETA was given for ac being fixed, we were offered a new room at a discounted rate.

Exceptional

Liked: The property is very clean and inviting to guests.
Disliked: Friendly atmosphere.

Exceptional

Pleasant

Exceptional

Liked: Beautifully curated property! Incredibly clean, which made our stay even more comfortable.
Disliked: Absolutely nothing!

Stylish hotel with great facilities.

Liked: Loved this hotel, far exceeded expectations. Friendly staff, gorgeous pool. 100% recommend.

unsure if would stay again

Liked: location is great and coffee house is a plus
Disliked: the a/c wasnt easy to deal with. we set it for 68 and it just felt like a humid cool. So my nights were filled with me tossing and turning. They allow pets which is great but our next door neighbor had her dog barking from 10pm till 1 am. I finally went to tell the front desk and they said "not much they could do but I can try to call them" , and yes that is what I would recommend. The dog sounded very distressed and it wasnt a bark then a few minutes later another one it was one right after another. There wasnt any accomodation recommendations either. Maybe switching rooms or offering a discount for the inconvenience. Although not your dog this is still your hotel and you are responsible for your guests comfort. Also the phones didnt work I was told just to walk to the front desk to ask for things which is very inconvenient. I've stayed here before and can say this visit I was disappointed.

GREAT ROOMS NOT POOL AREA

Liked: Huge room well contained Great fridge and kitchenette area
Disliked: Pool area a lot smaller than photos on line and pool not working Long skinny hotel Charge for parking

Superb