Colonade Motel Suites

My day was the worst...

Liked: I was charged twice once for booking.com and then again once I got there, they said that they have no account with booking.com and that they had to charge me another $78 to pay for the room. The room also had no air conditioning. It was very, very hot. The owner or the manager that worked that night was very rude. My wife went down to speak with him and he slammed the door in her face. I was hoping to get a refund if I was charged thank you.
Disliked: I didn’t like anything

I will never come here....

Liked: Nothing about it all. Not friendly looked very sketchy. Didn’t look clean and VERY VERY BAD POORLY CUSTOMER SERVICES IN GENERAL. Nothing but uncomfortable attitude response.
Disliked: The staff weren’t being friendly. Started giving me crap for a question and not a single attitude or unfriendly responses. They look and sounded like they didn’t want me to book with them. Saying they’re full but I booked online saying it was opened.

Left to stay somewhere else

Liked: NA
Disliked: Bed bugs

Bad

Liked: Nothing
Disliked: Got pulled over by the cops asking me what I was doing at that motel if I have drugs in the car. They were baby roaches. the ceiling fan didn't have the light cover the front door has a crack in it you can see through it and it didn't shut right and the windows you can see through them you had to put something on it. the remote control didn't have batteries. the bed had the spring popping out. the restroom sink was broken. and the pictures from online were nothing like it said it was.

We did not stay at...

Liked: We booked for convenience.
Disliked: We showed up for our reservation only to be told we couldn’t be housed there but had to go to their other property 3 blocks away.

scary, bugs, dirty, this place should be condemned. It was worse then a storage room.

Liked: nothing
Disliked: The check in lady said there was only 1 room left so I took it. The room looked condemned. The two filthy/bloody/brown stained/bug filled mattresses were hidden by tucked in clean sheets. Bugs were everywhere = floor, walls, beds, kitchen cupboards. The place was filthy and looked like a storage area. The entrance door couldn't protect against anything, it was a weak wooden bedroom door with a small bolt on it. I did not see a heater or air conditioner in it. Super scary people stay here. My 17 year old daughter would not stay in it and said she'd sleep in the car instead. So I had to go and pay another hotel to stay at, and was not given a refund here. If anyone knows the number to the Mesa AZ building inspection agency = please call them and get this place shut down.

scary, bugs, dirty, this place...

Liked: nothing
Disliked: The check in lady said there was only 1 room left so I took it. The room looked condemned. The two filthy/bloody/brown stained/bug filled mattresses were hidden by tucked in clean sheets. Bugs were everywhere = floor, walls, beds, kitchen cupboards. The place was filthy and looked like a storage area. The entrance door couldn't protect against anything, it was a weak wooden bedroom door with a small bolt on it. I did not see a heater or air conditioner in it. Super scary people stay here. My 17 year old daughter would not stay in it and said she'd sleep in the car instead. So I had to go and pay another hotel to stay at, and was not given a refund here. If anyone knows the number to the Mesa AZ building inspection agency = please call them and get this place shut down.

Passable

Pleasant

Liked: The fact that they had a kitchenette included within the room. And also that there was no deposit.
Disliked: The fact that they have roaches.