Cologne Marriott Hotel

Exceptional

Exceptional

The hotel exceeded our expectations....

Liked: The hotel was more expensive than we had planned but as soon as we got into the room we realised it was worth every penny. The breakfast was amazingly good. Couldn't think of anything missed there, just every type of food you could wish for and and an on-hand chef ready to cook anything you wanted how you wanted. Staff were very friendly and helpful, and what is more they came across as genuinely helpful and friendly. We asked if we could store our luggage on the last day for six hours and they were happy to do so in their dedicated locked storeroom without any charge. When we looked around the city and saw some of the hotels that were only a little cheaper we realised how lucky we were to have booked the Marriott. It truly was on a whole different level. Will always consider the Marriott from now on.
Disliked: Nothing, everything was excellent.

Very good overall

Liked: Location is 10/10. All staffs were kind and helpful. Room was very clean and comfortable. Really enjoyed breakfast and the bar.
Disliked: It was very warm and humid in Köln when we were staying, but the air conditioner in the room did not make it much cooler as it was very old one. Also, they charged 100euro of deposit when we checked in, which was never mentioned anywhere, and it has been 5days since I checked out but I still haven't received it back.

Superb

Superb

Very good

Liked: The breakfast was a very big spread and we loved it.. plus the location and the overall staff be it at the bar or the grill or the house keeping or the front desk.. very warm and helpful .. and even though their gym was under renovation they had organised s temporary studio which I felt was very thoughtful..
Disliked: Just one person at our check in on day one cudve been more upfront rather than beating around the bush. But tht was taken care off well by his colleague: a young lady..

Comfortable

Superb

Liked: Rooms were really comfyBreakfast was brilliant