Name: Collegian Hotel & Suites Trademark Collection by Wyndham
Address: 1060 East Genesee Street, Syracuse, NY
Telephone: (888) 406-7656

Collegian Hotel & Suites Trademark Collection by Wyndham Guest Reviews

Overall Average Score:

Good (3.6 out of 5)

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Disappointing

Very poor

Liked: Parking and staff
Disliked: The room had a very loud noise coming from the window all night .

Exceptional

Liked: Very clean and charming hotel. Thank you

Hit night

Liked: Staff
Disliked: No air conditioning . Would like a refund.

Good

Overall disappointed with the accommodations,...

Liked: Spaciousness of the king-bed room
Disliked: Pay to park in an unsecured lot, queen-bed room was small, had no hot water one day, and the floors left socks black. My child had an accident and wet the bedding. I had used pads to protect the mattress, but when I told staff, I was looked at with disdain and asked again to explain what happened as if a kid wetting the bedding was unacceptable.

It was okay, I am...

Liked: Monica at the front desk was very helpful.I loved the giant scrabble game in the lobby it was on the wall.
Disliked: Our first room part of the ceiling was falling down, they did not have a similar room for us to move to that night. They did move us the next day and ungraded us no charge. The bar closed at 11, the bartender was quick to leave....prior to it closing.

Fine for a night

Liked: Room.size was big for the money and the have electric car chargers on site.
Disliked: Unfortunately the room was really hot with no way to adjust. In addition there were portions of the floor un vacuumed.

Great location but needs a...

Liked: Convenience = parking and proximity to the University Restaurant was lovely Front desk very helpful
Disliked: The rooms were dingy

Hot room

Liked: The staff is very friendly and helpful!
Disliked: When I arrived, they lady at the front desk, told me they were given me an upgrade at no charge...thought that was very kind. When I entered the room, it was 79 degrees and a fan was running by the bed. I called the maintenance staff and they came quickly to my room to fix it but unfortunately, I slept in a hot room; waking up every hour! But in the morning, the room temp felt cooler and it was 74 degrees in the room! Happy but a little too late!