COGIE HOUSE

Very good and convenient for the need to get to a music venue which was close by. Good service by staff at Cogie House and would book their again.

Liked: Very comfortable bed; good facilities.
Disliked: No real bad points.

If you’re desperate on a...

Liked: It was the only thing available at short notice due to the host at my original choice cancelling our stay at last minute
Disliked: Location was a tired HMO in a residential area - shared bathroom facilities were dirty and toilet was blocked. Other residents were smoking indoors and shouted when they couldn’t get in the bathroom. Kitchen and communal areas were filthy. Maid that came to change the beds from double to single was friendly and polite but the bedding and mattress protectors were threadbare and tired. Overall if you want to experience a night in bedsit complete with wood chip on the walls that’s fine but you may want to call your dad so he stop it all.

Disgusting, comms poor and inappropriate,...

Liked: Nothing.
Disliked: Initial communication was terribly confused, asked for sensitive info which was inappropriate. Absolute disgusting room, unsafe as the back door was not lockable. Shower room/toilet was shared and filthy. This was more like an HMO.

Good

Bad

Disliked: This was one of the worst experiences I’ve had. I live just 2 hours away from the area I was visiting, and honestly, I wish I had just gone back home instead of wasting my money here.They changed the location at the last minute without any proper notice. The new location was nearly 1 hour and 45 minutes from where I originally planned to go — an absolute nightmare, especially with a 4-year-old child. I tried calling multiple times for help or directions, but no one picked up.When we finally got there, the place was dirty and clearly not maintained. The bedsheets and towels smelled awful and felt unhygienic. To top it off, the staff were incredibly rude and dismissive.Completely unprofessional and not worth the stress or the money. I would strongly recommend avoiding this place.

Great location. Friendly and helpful...

Liked: Nice bedroom with comfortable bed, tv and fridge. Good communication from staff and very helpful.
Disliked: Bathroom could do with an upgrade

It was basic, and too...

Liked: It was basic
Disliked: This hotel was not what we had booked.On the way to the hotel you called to say our booking had been cancelled and you had changed our location.Ww choose the first hotel due to location as we were at a concert, we were now further away.Staff were rude when they called and did not answer my calls, they were declined and only contactable via WhatsApp.

Very disappointing

Disliked: The house was dirty and in a poor state of repair

AWFUL!

Liked: Nothing!
Disliked: AVOID!!!!!! Booked here as a last minute stay as we decided to go to a concert. Read the reviews online but thought this would be suitable as we were only staying one night. When we got 10 minutes away from the hotel, we had a call on what’s app that told us they had no more rooms and to go to another property. The phone was put down on us when we were trying to ask for a refund. They sent us the address the new hotel was not in the correct area for us nor did it have any reviews. I felt unsafe to stay there without it also being too far away from the stadium. We called back and asked for a refund as they could not accommodate us. We were told she would speak to her manager. We then message and we got an email given to us. I have emailed this email and have had no response. I’m not even sure if it’s a real email address. Then when I messaged them on what’s app explaining what had happened again and that I would like a refund, they blocked me. This is completely unprofessional. We had to book another hotel room which was another lot of money. We paid £120 for this hotel for one night already. We had travelled almost three hours to go to our concert that we were consequently late for due to having to find another hotel. This is totally unacceptable! AVOID AVOID AVOID.

Good