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Coast West Edmonton Hotel & Conference Centre eef
Coast West Edmonton Hotel & Conference Centre, 18035 Stony Plain Road, Edmonton, AB | Area: West Edmonton
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3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (502 Ratings)
8.0 miles from Edmonton centre
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Hotel Description
Our guests score free Wi-Fi an on-site restaurant and an indoor pool among other perks at the Best Western Plus Westwood Inn. A six-floor hotel this Best Western is home to 172 rooms most of which are non-smoking. Guests can tap free hotel-wide Wi-Fi from the comfort of their rooms. Having an on-site restaurant open for breakfast lunch and dinner is a major perk especially when the snow is falling. Same goes for the indoor heated pool — it's cool to have any time of year. Productive types can check work and workouts off their to-do lists by visiting the fitness room and business center. Parking is free. About a mile from Highway 216/Highway 2 — Edmonton's main loop — the hotel is equally close to plenty of conveniences including restaurants and grocery shopping. Those itching for serious shopping are within two miles of West Edmonton Mall the largest mall in North America. Others who are all business can trust that leaders such as National Process Equipment and Brandt Tractor Ltd. are within one mile. Edmonton International Airport is 25 miles south.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Meeting/Banquet Facilities
` Indoor Swimming Pool
` Vending Machines
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Family room
` Smoking area
` Dry cleaning
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Heating
` Fax/photocopying
` Indoor pool (all year)
` Wheelchair accessible
` Daily maid service
` WiFi everywhere
` Accessible parking
` Heated pool
` Secured parking
` Daily Housekeeping
` WiFi available in all areas
` Kid meals
` Kid-friendly buffet
` Toilet with grab rails
` Salt-water pool
` Pool towels
` On-site coffee shop
` Beach chairs / loungers
` Fence around pool
` Fitness
` Pool/beach towels
` On-site coffee house
` Sun loungers or beach chairs
` Breakfast options
` Key card access
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers

Coast West Edmonton Hotel & Conference Centre Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.9 out of 5)

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1

Poor - 1 out of 5

Delphine, Calgary, visiting Rogers Place Sun, 26 February 2017

While searching for wheelchair accessible hotels in Edmonton, we came across this hotel. The price was around the same as anywhere else, but since we have stayed at other Best Western Plus hotels and had a great experience, we thought this would be the same. Right after booking the hotel on this website we phoned the hotel directly to ensure we reserved a wheelchair accessible room. The staff assured us we had. The night before our arrival I called to confirm again, and was told the only wheelchair accessible room was no longer available as it required some repairs. They would cancel our reservation with no charge. This was unacceptable as the Garth Brook concerts were this weekend and hotel rooms were at a premium if you could find one. We ended up settling for a room in which we could not get a wheelchair into the bathroom. Added to that, the hotel is under renovations, the elevator is old, and to top it off, this Plus hotel no longer offers the free buffet breakfast to it's guests. Needless to say we will never stay at this hotel again, nor would we recommend it to anyone, but especially to anyone in a wheelchair.

Liked: The staff were helpful.
Disliked: The room; the hotel itself; the fact they lied about it being accessible.

4.2

Very Good - 4.2 out of 5

Dale Mon, 19 August 2019

Very good

4.6

Wonderful - 4.6 out of 5

Kel2 Sat, 17 August 2019

Superb

5

Exceptional - 5 out of 5

Christine Tue, 13 August 2019

This was our favourite stay...

Liked: We especially appreciated the couch pull out bed. We were traveling with our adult son and teen grandson. Having the extra sleeper made a huge difference to our comfort and overall stay.
Disliked: The T.v was set up in away that made viewing difficult for most of the room.

2.9

Okay - 2.9 out of 5

Sundi Sun, 11 August 2019

Big rooms, decent hotel, but...

Liked: Price was right. Having a restaurant in the hotel was convenient. Location was good, we walked to shops and it?s just a 5 minute drive to West Ed. Hotel renovations look nice.
Disliked: When we arrived they put us on a different floor than my parents when we?d requested to be together. Then we were assigned 228, my parents were in 229 but they are quite far apart. We got into 228 and the baseboards were falling off, there was a used bandaid on the bedside table and I made the mistake of lifting up the phone only to have my hand covered in something sticky. We moved across the hall to 235 and the nightmare continued. Blood on the sheets (which would e been impossible for housecleaning to miss, they purposely tucked the sheet back in.) Then the front desk girl came to fix it but had no idea what she was doing and only stripped the top layers and left me sheets to make the bed. Then someone else came, by this time it?s 11:00, and he obviously didn?t know anything about making beds either. He brought me king sized sheets for the queen bed and I ended up making the bed just so I could go to sleep. Thank goodness we?d brought some of our own blankets as we only had two sheets to sleep with. We all found a chicken bone under the chair. Obviously housekeeping just cleans around everything. The lotion bottle pump was broken and we could not set the A/C to auto so it was either off or full blast. Every time we went to the pool they were out of towels and they?d bring 6-10 towels at a time. I thought maybe I?d hear from a manger Saturday morning, but nothing yet. We?ll see how check out goes.

5

Exceptional - 5 out of 5

Anonymous Thu, 8 August 2019

Exceptional

Liked: clean room,comfy
Disliked: they didnt had microwave yo warm the food

5

Exceptional - 5 out of 5

Sheldon Thu, 8 August 2019

Exceptional

Liked: Awesome location 10 min drive to West Edmonton Mall.
Disliked: The elevator was broken under maintenance while we were there.

4.8

Exceptional - 4.8 out of 5

Melanie Wed, 7 August 2019

Exceptional

5

Exceptional - 5 out of 5

Anonymous Wed, 7 August 2019

Exceptional

Liked: Everything
Disliked: Nothing

5

Exceptional - 5 out of 5

Anonymous Sat, 3 August 2019

Exceptional

4

Good - 4 out of 5

Chris Fri, 2 August 2019

Good

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Coast West Edmonton Hotel & Conference Centre 18035 Stony Plain Road, Edmonton, AB