Comfortable Stay

Liked: Breakfast was not included in the room charge, so we had to cater for this. The room had fridge and a Circle K (Convenience shop) across the road, as well as in their lobby (but a little more pricey). The bed was very comfortable and a nice hot shower. The room used was very similar to the photos of the website.As for the location, we were one block away from the B300 bus stop (from/to Airport) and probably 10minutes walk from the CBD and a foodcourt area. This was easy to get to (walking distance) and many food choices to choose from. Nearby the hotel, was an Indian and Vietnamese Restuarant as well as a Steakhouse. The neighbourhood appeared to be office building, but reasonably pleasant for an early morning and evening walk around the area. We didn't catch the train they have in Calgary (mainly due to our limited time there) but we managed to cover abit of the downtown area and see some parkland there too. The Hotel location was unexpectedly the same location for the pickup point for our independent bus tour to Banff, so it was super convenient for us.
Disliked: The checkin process was relatively simple and straightforward, but on this occcasion, I was double charged on my credit card, despite being told that the pre-authorisation check would only hold the funds and not charge to my account. After I checked out, I noticed this double charge on my card and my bank sent me notification to confirm if the transaction was valid. However, I had to call my bank (back in Australia twice) to confirm that I had make this purchase and for them to unblock my credit card, as I was unable to use the card at my next stay, (luckily, I had a second credit card that I could use). Hotel staff were apologetic and all, but this cause me alot of issues, which stuffed up my travel plans for a few days.

Good base for exploring the...

Liked: Central location in Downtown Calgary
Disliked: Breakfast options were very limited. Quite noisy as next to main road.

Disappointed with the accountancy

Liked: I was ripped off because they charged me coupleThey charged me first when I got there and then they charged me again for the stay and for the cat parking fee.No they think they are getting away with it. I will take it up with Booking . ComNot sure how interested they are.If no luck I will get my bank to look into it. So I am extremely disappointed. They send me an invoice showing that that have reframed it, but the bank statement is showing the difference. Their staff does not know what they are doing.Regards eugen
Disliked: The dishonesty

Comfortable and affordable

Liked: Reception staff excellent. Good size room, everything you needed and more!
Disliked: The pillows need updating. The $5 breakfast was cheap and filled a spot, but it's not bacon on those muffins, good value though.

Pleasant

Superb

Liked: Loved the location...easy walk to everywhere really...loved the closeness to the river and the river walks. Area is fine .
Disliked: I didn't like when we booked we paid for breakfast included.. only to find we had to pay for breakfast each morning....that really surprised me. We chose to eat out

Exceptional

Very good

Liked: Location was good for walking to Calgary Tower, Prince's Island Park, Kensington via the Peace Bridge etc. Also close to the bus stop for going to the airport. The room was good.
Disliked: The breakfast was small.

Superb