Liked: Location

Liked: Location, staff, beds, pillows, towels, Barts Pub! Most excellent hotel I have stayed at in awhile.
Disliked: No complaints at all.

Liked: Location, Staff, Room, View, Food, everything
Disliked: No

Exceptional

Awesome

Liked: Concergie Jessica most helpful truly friendly.Vanessa check very in tune with needs.
Disliked: Great experience

A lovely bed, great breakfast...

Liked: The breakfast is amazing, huge portions and very tasty. This was our first real meal after 24 hours of flying from Spain, so very welcomed. And all the staff were friendly.
Disliked: All was good. I?d have liked milk portions in the room as well as creamer for coffee - but that?s just a British thing wanting milk in tea. Not a big deal at all.

Comfy bed, nice staff, lovely...

Liked: The beds were soooooo comfortable ( I like a bed that just engulfs me - mattress, pillows, etc). The view was great - we had a lovely view of the harbour & the promenade deck. Also, my boyfriend is allergic to so many scents; I advised them of this ahead of time and there were no air fresheners or overly scented products in the room or hallways.
Disliked: There were a couple of cleanliness issues - not major but offputting because then you can't relax and keep looking for other things. Immediately I noticed the elevator didn't appear to have been vacuumed or dusted (possibly even for some time). In our room - the bathroom exhaust was caked with dust and the outside balcony glass door had marks on it - it looked as if a small dog had been put out on the balcony and had licked or rubbed its nose on the glass. Another thing is I really feel that parking should be included when you stay in hotels - if you're going to charge me then just incorporate it in to the cost of the room . Especially in downtown core locations. The last thing I want to do in a city I've never been to before is try & decide which area is safe and where are the best places to park

Ok

Liked: View
Disliked: Traffic, tables not clean in room

Exceptional