Coast Abbotsford Hotel & Suites

Exceptional

good

Liked: very good just the hot pool not working

Exceptional

Good area… horrible hotel staff!...

Liked: Good area. Booked through booking.com with my debit Mastercard! My bad! But I don’t use a credit card’ I like using my own money. Wasn’t going to be able to stay until I found a credit card!! Staff made me feel horrible and not worthy of their consideration . I unfortunately had to get my senior mother to write an email to the facility that I may use her CC. She needed to send an email with her CC info ID and her consent! While this was going on the staff at the front could have been more welcoming to the situation. With each staff member that was on duty, we were met with unwelcoming glares. One staff member followed us on the elevator and asked us where we were going? and what floor? what room?. Also our room cards were deactivated by said employee. Our hands were full of our shopping bags and snacks. I had to go back to the main desk.. got the third degree had to prove my husband and myself were staying in the hotel before reactivating our room keys. The front desk facilitator said “ oh you must have had your card again something …. Both cards? Come on! Will never stay at this hotel again on their bias alone! When people of certain ethnic backgrounds are treated better than two first nations hard working clients, that is wrong’ in today’s society!!! I never use the race card but have to. I have good money to spend .. we both work hard for our leisure time!

Would definitely stay here again!

Liked: Comfortable rooms and hotel is conveniently located to city centre.
Disliked: Breakfast could have a little more variety. Also parking can be an issue especially on weekends when the adjacent restaurant gets busy.

Exceptional

Superb

great

Superb