Club Wyndham Oceanside Pier Resort

Not a good stay

Liked: The bathroom was big and had a nice big clean tub.
Disliked: They don't tell you parking is 40 dollars a day. I stayed for 3 days and had to pay an extra 120 dollars. It was nowhere listed on their website. And they try to sell you so many things when you get there. It's just not worth it honestly

Exceptional

Liked: Resort was directly across from the pier. One step, and you're on the beach. Resort is walking distance to anything you need! We parked the car on day one and didn't move it until check-out.

Exceptional

Exceptional

We love the location and...

Liked: Location, and our unit was spacious. I like the ability to cook meals since we have a lot of food sensitivities
Disliked: The ceiling fan didn’t work properly and had to be fixed. The tv was hung crooked and phone not plugged in. There seemed to be a lot of miscommunication between employees, mostly timeshare related. We hated the view we were given. We were over the parking valet and it was impossible to enjoy being outside. We attended a timeshare presentation and the free parking voucher we were promised was very difficult to actually secure and took a lot of extra time and effort.

Very nice

Liked: Beach front location
Disliked: The people trying to get you to sign up right away. If they would give people time to go to their room after the 90 minutes presentation and look over their finances it be a rush decision.

Very good

Liked: Perfect pool deck and jacuzzi, awesome sauna, immaculate room very comfortable, nice amenities including a Blu-ray DVD player. Perfect location. The valet staff were outstanding, and helped me with everything I needed.
Disliked: The front desk or guest services team had several employees who didn't know anything at all about the area, including where to park, where to get gas, the hours of the restaurant that's on the hotel property they also became angry when I told them I was quite surprised they didn't know any of these things. One even called a security guard on me because she was very mad that I told her she should know the hours of the restaurant on the property. The parking is expensive but there's great alternate parking nearby even though two or three members of that staff is not only unaware of this but actually stated that it's illegal to park overnight anywhere in Oceanside which is absurd. The floor was wet not sure why in my room maybe the carpet was cleaned. Made service never came during my two night stay. The phone has a lot of buttons for maid service and maintenance and guest services but they don't actually work you just have to press zero and you just get that same guest services team. My deposit hasn't been returned yet and it's been 24 hours so now I have to call that same guest services team to find out why and I'm actually afraid to call them and ask them any questions. There's no way to get simple things like Band-Aids or sugar-free carbonated water and I never did find out what the restaurant on the property offers. There's a deck at the top of the hotel but other guests told me it's just an enclosed room with a view but not patio rooftop deck which is how it was described. Loved everything else.

Really enjoyable stay

Liked: Location was excellent.

Exceptional