Club Wyndham Bentley Brook Guest Reviews
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2.2 miles from Lanesboro centre |
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Michael Thu, 21 March 2024
Superb
Darren Thu, 21 March 2024
The Hotel managers should be...
Liked: I booked this location in September 2024..family of 6 for a stay in February 2025...when I called the day before check-in to inquire about pool policies....I was informed that the Hotel was overbooked during my stay and my reservation was terminated by Wyndham in November...i was never informed....I.was able to get lodging elsewhere cramming a family of 6 in a room designed for 2 adults .staff at the nearby hotel stated this is common practice for Wyndham Bently brook and every weekend they have gotten room inquiries from angry guests of Bently who arrived and were simply told that they were overbooked and turned away..the reservation was not honored. The Bently staff had zero concern about what went wrong..No explanation given..we were just simply turned away and they wouldn't try to find us lodging nearby.
Disliked: Reservation don't mean a thing here
Miguel Tue, 19 March 2024
Superb
Theresa Tue, 5 March 2024
Superb
Mark Fri, 1 March 2024
Superb
Rebekah Mon, 26 February 2024
would stay again! have been...
Liked: Location fantastic for ski in/ski off even if a little awkward for the upper buildings. Room is turnkey ready really appreciate hard work of cleaning staff.
Disliked: elevator down in bldg 27. while only temporary def made moving in/out difficult. slight stale smell on 1st level.
Courtney Sun, 18 February 2024
Easy for skiing with family.
Liked: The location is great and the ease of skiing with my family makes it worthwhile. The pool is nice to have, the gym is a nice bonus.
Disliked: The room was messy upon arrival and the employee who checked us in didnt give us the car tags so I had to go back downstairs to the desk to ask for the parking permit after being checked in and settled. As far as the room is concerned - there was coffee stains all over the room and the dishwasher was full of water so it appeared as though the cycle had not been fully completed so we had to guess what dishes were clean.The staff made the trips to the pool insufferable because they constantly were yelling at our children despite me being right next to them and the children doing nothing wrong.
Regina Sun, 11 February 2024
We really liked our stay....
Liked: The game room and the pool
Disliked: Having a place to eat
Tyler Sun, 11 February 2024
Exceptional
Liked: Proximity to ski mtn and size of room
Matthew Thu, 8 February 2024
The kids and I loved...
Liked: Indoor/outdoor poolFriendly and helpful staff.