Avenue Plaza Resort

I really enjoyed my stay!...

Liked: Staff were amazing. Amenities were magnificent and the room exceeded my expectations!
Disliked: N/A

Very good

Very good

Liked: Cooking and washing facilities were a plus
Disliked: Didn’t want to be sold timeshare in the property.

good value, location, hot tub

Liked: clean, quite
Disliked: old design, dark

A good experience

Liked: Room was adequate,kitchen had all utensils to prepare breakfast bedding good great location
Disliked: Entire building could use a makeover

Very good

Liked: The array of different seating areas around the hotel made for a very relaxing stay. nice not to have to sit in the hotel room all day. I especially liked the balcony on floor 1. it was lovely to be welcomed each time entering and leaving the hotel. The room size was adequate, particularly enjoyed having a kitchenette to make use of. lots of little things here to make the guests stay more enjoyable, toiletries and lotions, laundry detergent, good coffee, water jug. great attention to detail.
Disliked: one particular staff member that checked me in could lessen her attitude. It was clear that I'm a tourist to the area and have no idea of localities, a bit more patience and understanding to guests in that situation would be recommended- speak slower and clearly, give exact directions and most importantly ensure the customer has understood those directions before brushing them off to the next person. Also the walls are paper thin in rooms that adjoin others, leaving for a sleepless night when the neighbours decided to party until 2am

Exceptional

I’ve never experienced such hospitality....

Liked: Perfect location to take the trolly into the French Quarter. The staff is phenomenal and so fun! We were lucky enough to enjoy a crawfish boil hosted by the hotel and beautiful sunsets on the rooftop deck. Jerome was amazing and arranged for our ride back to the airport. I’ve never experienced such hospitality! We will definitely stay again!

Superb