Club Quarters HotelTrafalgar Square

Great location, hence the price you pay. But disappointing that they only give you 1 flat pillow. Every hotel I have stayed at give you at least 2 pumped pillows.

Liked: Location to Trafalgar Theatre.
Disliked: Only given 1 flat pillow; would have been nice to have at least 2 pumped up pillows.

A lovely clean hotel with excellent staff. Ideally located for London sights and theatres.

Liked: Location.
Disliked: Nothing.

Pleasant

Liked: Location was prime. The exterior and the common areas were great.
Disliked: For the amount that we paid and how the exterior and common areas looked, I expected more out of the actual room. No mini fridge, no plug in the bathroom, sparsely decorated, there was a chair placed right in front of the TV. The bed was very shaky if you're two people. This is the kind of room I expect at a holiday inn. Also, the breakfast buffet is far too expensive for what's offered.

Upset

Liked: Location
Disliked: Unfortunately, we were very disappointed.Several years ago, we were happy with this same hotel in Trafalgar Square.At that time, we highly valued the location and the good condition of the rooms.Unfortunately, it seems the hotel hasn't been updated since then.So today it's a hotel with dated facilities.The rate is high for the hotel.The best thing about it is the location!!We were also not pleased with the service from the male staff in particular. Although they were polite, they were not empathetic in addressing our needs.We won't be returning!!

Exceptional

Very good

Friendly staff, good room size...

Liked: Room size for 3. Staff. Location.
Disliked: Air quality with airco not optimal (humid). Open window much better.

Thoroughly enjoyable stay.

Liked: Central, great service ands staff, good facilities.
Disliked: Cracked wash basin in the bathroom. Areas of bedroom not clean.

Very comfortable stay and friendly...

Liked: Excellent location almost on Trafalgar square.Superb breakfastЕasy walking distance to many sites, тube stations, and areas of interest.Good sized room for London.We never felt unsafe walking around the hotel area.Ice and water machines on each floor so you could fill up water bottles (+bottles provided too).Highly recommend staying here.
Disliked: Nothing apart from the room outside view (to the back), but very quiet.

Exceptional

Superb