I liked the free filtered water; closets on each floor with supplies that I needed; cleanliness of the hotel; staff was very helpful; roof top patio very nice; close parking at Embarcadero Center.

Liked: Great location and price; staff very helpful; comfortable room.
Disliked: Nothing! Loved the hotel and will book there again.

Liked: We thoroughly enjoyed our stay at the Club Quarters San Francisco. The staff was so friendly, the room was quite comfortable, and we especially enjoyed the rooftop area. We intend to stay with you again!

Disappointing

Liked: The staff were real helpful.
Disliked: We stayed 4 nights and 5 days and they never clean our room. I understand that with this pandemic we need to take care but I think that they should clean and disinfect the rooms everyday. And the parking they dont have parking.

Room rating

Liked: It was convenient for waking distance of shopping and touring.
Disliked: The room was small, and pictures on web site never showed the bathroom and when we got there it was a shower only. Pillows were kind of flat and only 2. Use to staying other places with 4 pillows or much comfortable ones that weren?t so flat. Comforter is outdated. Basic channels no HBO or Showtime. Expected something different.

Good

Nice hotel and location!

Unbelievable Trickery

Liked: It would have been a nice place if I didn't get shafted on the room. They should have upgraded me when I pointed out the square footage on the reservation. She just blew it off not knowing how much she was wrecking a special night.
Disliked: The app said my room would be 350sq feet and not only was this incorrect, but it was the tiniest room I've ever stayed in. I booked the room for the space. Also upon checking in the lady didn't say how much she was running my card for so I assumed it was for the amount booking.com told me. Come to find out there was a great deal more charged. I understand having to cover "incidentals" but it's just rude to run someone's card without discussing it. No way in hell would I recommend this place, I paid $200 for one night in a closet and regret every single penny.

awesome

Liked: Cool location, safe places near. great staff. best place to stay in SF

Perfect location!

Liked: Location. Room 913. Hospitality. Staff was very helpful. They upgraded us to a suite free of cost when there was an inconsistency with what we had booked and what actually went to their portal.
Disliked: Wifi was bad, kept in dropping on the other side of the room (it was a suite). TV remote hard to operate. Netflix, Amazon could not be streamed on TV, very poor picture quality.

Excellent Stay

Liked: Everything was exceptional

Very good