Club Quarters Hotel Faneuil Hall Boston Guest Reviews
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Write a review
Patricia, Kingston, visiting City Winery Boston Tue, 25 December 2018
Overall, great place.
Liked: Very clean!
Disliked: Front desk person was not very helpful - it appeared that she was bothered to be doing her job.
Eric Mon, 15 August 2022
Exceptional
Cecily Mon, 15 August 2022
Very good
Mark Mon, 15 August 2022
Hotel in an excellent location,...
Liked: Location - excellent location, within easy walk of the subway, harbour and restaurants and shopping area.
Disliked: Check in - they want you to use a kiosk to check in, but a number of guests (including us) had issues and the system didn't recognise our booking, so we had to use the front desk, which all added delay. I don't know if this a cost saving mechanism to use kiosks as less staff our required, but it didn't work.Housekeeping - at check in you are asked if you want your room to be cleaned every day or not. We asked for a daily clean, but the housekeeper didn't show up on any day. This was even after we alerted the front desk after the first day that no room clean had been done. I've not stayed in a hotel before where housekeeping isn't assumed to be required on a daily basis.
Margie Mon, 15 August 2022
Exceptional
Faisal Sun, 14 August 2022
would love to stay again!
Liked: very courteous and friendly staff , the free coffees and water ! the coffee /tea and water service is very nice. great location
William Sun, 14 August 2022
Hotel with excellent location, pleasant...
Liked: location
Disliked: room carpeting very dirty (718) and the shower size is a joke, way too small and we are not over weight. The drapery had holes in them.
Elizabeth Sun, 14 August 2022
Hotel met my expectations
Liked: Room was clean, very neat. Had everything I needed
Disliked: Microwave didn?t work well, toilet was a little difficult to flush. Had to flush several times.
Jongkyu Sat, 13 August 2022
Very good
Bethan Sat, 13 August 2022
Staff disengaged and poor value...
Liked: We liked you could have a check out at 22 and could leave your bags for free. This allowed us to explore in the day and not qorry about the luggage.
Disliked: Staff were not wngaging and openly chatted about how they would have no idea to advise people or talk to people over 40. This is ridiculous for aomeone in customer sevice.The bathrooms were totally inappropriate for yhe amount oaid. It was like showering in an old school building. The prices charged for these rooms is way over rated!
Lori Sat, 13 August 2022
Superb