Club Donatello

Great stay

Liked: Location and staff
Disliked: Limited bar selection and they don’t take cash ( have no cash for change)

Exceptional

Liked: Good Central location to everything. Many bars and plenty of eateries around the hotel when you feel like spending some time near by. On site Italian restaurant tasted world class with live music on the piano.The room is very nice with a comfy bed.

My new favorite hotel in...

Liked: I would really have to be extra picky to find anything negative about the hotel or my stay. The room was beautiful, large, and perfectly clean. The staff were all very friendly and helpful. Walking distance to everything I needed during my stay. Bed was great, and the towels were large and very soft. Everyone was very responsive and professional to any needs.
Disliked: Again, I am being extremely picky here, but really, no complaints. Just some things to be aware of. The site advertised blue ray players in the room, which were not available. I always travel with my own, so no problem. The bathrobes offered will not fit a 240 lb man. The shower head adjustment was a little goofy, but we made it work. Also, this is no reflection on the hotel, but note to any travelers who are unfamiliar with San Francisco... if you wish to walk around the area, as i always love to do, taking a right from the park next to the hotel leads you right into the tenderloin district, so venture the opposite direction for your own comfort.

A classic San Francisco experience.

Liked: Central location. Not over the top. Large room. Great value.
Disliked: Some fittings are a bit old.

Great value for the money!

Liked: Room size is large and comfortable. Sheets were very nice. Shower with glass sliding doors is very nice.
Disliked: Water pressure in the shower isn't constant and sometimes you get spurts of colder water while showering.

Noisy. Bring earplugs or stay...

Liked: Nice staff, clean property, good location for our purposes
Disliked: Extremely noisy; street noise all night, sirens, banging, loud music and voices, even though on the 11th floor. Felt like I was sleeping in the street. Very poorly insulated windows obviously. Also, unable to darken room, due to corner location, two windows had shutters that didn't close completely. Pillows were like rocks, both my spouse and I had difficulty staying in one position long as our ears would start hurting from the hard pillows. Not a good value for price.

Exceptional

Liked: The property exceeded our expectations. The rooms were spacious and clean and the location was awesome! Would absolutely stay there again.

Good stay but disappointing ending.

Liked: Location was good. Room was large and comfortable.
Disliked: I left a nightgown by mistake and could not communicate with staff for its return. No one answered my calls and no one responded to my email sent to "Lost & Found". So, altough our stay was fine, the customer service was poor.

This is my new favorite...