Exceptional

Wonderful

Liked: The property was stunning. The Cloister is simply gorgeous!
Disliked: There was nothing about the property or staff present on the property that was less than exceptional! However, the call center where you make reservations in advance of your stay was at times confusing and did not seem prepared.

Exceptional

Old boca resort was much...

Liked: Clean
Disliked: Rude staff.

Disappointed at every turn

Liked: Old world charm
Disliked: Chaotic valet. Long wait at reception and feeling invisible to staff. Worn decor and room with no view. Poor location away from beach. Discovered body fluid stain on bedding at 11:30 PM while getting into bed. Called manager after checkout to discuss bad experience and $75 overcharge on bill but never received a return call. Do not recommend this property which is overpriced for what it is and where it is, especially when there are so many beautiful vacation resorts in Florida.

Very nice, I love the...

Liked: Beutiful,, well located, comfortable, clean
Disliked: They don’t have a nice breakfast buffet and the options for breakfast are nice but limited. The staff is nice but sometimes they get desorganized.

Exceptional

Very comfy.

Liked: Old world decor of the building. And the art surrounding the building.

Superb

Disliked: Not Accessable Pool too far from the main bldg. Restaurant too. Limited menu. No seating in lobby waiting for taxi No covered seating outdoors for valet area. Pier / Marina. area. Could be dangerous for small children.