Very good

It was an amazing holiday...

Liked: The hotel was clean and tidy, The location of the tram was just outside of the hotel. The staff were excellent and welcoming. The breakfast was lovely. The sea view was lovey
Disliked: Nothing everything was fine.

Superb

Exceptional

Exceptional

Disappointing

Disliked: We were left with no electricity in our room the first night (apparently due to a faulty fuse box according to your electrician) which meant that i stubbed my toe trying to make my way to the ensuite, which was also dirty to the point that i felt the need to clean it before using it. Tried to move us into a different room at 1:30 am in the morning which was dirty so we had to stay in the first room with no electricity as no other clean rooms were available. Had to leave the room all day while it was apparently being fixed but still had issues with flashing lights and faulty power surges for the rest of the stay. Surely, this is a Health annd Safety hazard. Staff also lost our car keys for a few hours, which meant we had to change our plans. Overall, we were disappointed and disgusted with the hotel. We would not recommend anyone to stay there until cleaning standards are a lot better and the electrics are made safe.

Good

Good stay but hotel a...

Liked: The bed was really comfortable, the food was excellent, the staff were friendly and helpful and the facilities and entertainment were good. The location was excellent with a tram stop just outside.
Disliked: The bathroom was very small and not really comfortable but we requested a seaview room and I wonder if the other rooms were bigger with better bathrooms.The electric kept going off in the night which was annoying as the mobile wasn't charged and my hearing aids weren't charged when we got up.

Exceptional

Liked: Food . staff just really enjoyed it.
Disliked: Really enjoyed it food great staff brilliant