Very good

Very good

Liked: Location of the hotel
Disliked: I think is unjustified to charge 37 dollars to utilize the roof top pool and the sauna of the hotel, especially considering the expensive daily rate of the hotel

Not worth the price

Liked: The staff are very caring.
Disliked: I found the architecture cold and impersonal, and the layout very confusing. This was an extremely expensive hotel and I didn’t think the price was justified even in a resort. No free coffee in the lobby. Even cheap motels offer that. The fitness center was tiny. To get a reasonable amount of exercise optons you have to pay to go to the spa.

Very good

Liked: Spa, pool and steam room on the 9th floor, which are purchased for an additional fee, but the Jacuzzi was overflowing.
Disliked: The room had a very small refrigerator, the cabinet door was broken, there was no microwave, the beds were not large. The light on the mirror didn't work in the bathroom.

Exceptional

Liked: Beautiful views, quiet, fantastic spa, will definitely stay here again.

It was just ok. We...

Liked: It’s in a nice location
Disliked: We have reservation at the 71 restaurant at 8 and waited almost an hour for our drinks to arrive and then after 2 hours of waiting we never received food. So we just left. We ended up at the aerie where we were treated very kind, but it was almost 11 when we finally got our food and it was more expensive than the 71 which we weren’t planning on spending that much. This experience happened to us last year as well with the food experience. Also, house keeping knocked on our door at 8:00 am to see when we were checking out. This also happened to us last year. We talked to the front desk and they were gonna try to figure something out to make it up to us. We spend so much money on the room itself and then to have this experience not just once but twice is a bummer.

Stay up here for Oktoberfest...

Liked: A few different options for dining and drinks. Everything was super accessible.
Disliked: The hot tub and pool was extremely packed

Superb

Liked: It’s clean, conveniently located, and the staff is attentive.
Disliked: It’s overpriced, but there really aren’t better options if you’re looking for lodging up there.

Good

Liked: We visited during the low season - memorial day weekend. The price was great, the location is outstanding, the spa was fun.
Disliked: the service was terrible. The staff was not qualified and half of the things were broken or out of service as they didn’t fix anything after the high season ended